The posting
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Under general supervision, the Stadium Bartender obtains guests’ beverage orders, ensures accurate and timely service of all orders, maintains cleanliness of the bars, and ensures adequate stock levels of supplies pertinent to completing duties and orders.
Qualifications
- Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
- Responsible for learning and being familiar with all of Boyd Gaming’s room outlets, Server functions, and for being able to answer general questions regarding the property.
- Maintain a well-groomed, neat and clean appearance, in accordance to the requirements of the Ladies & Gents of Belterra Park contract.
- Models, appears in television, radio, and print (including billboards) advertisements and performs public relations activities.
- Performs individual or group entertainment routines similar to a Las Vegas presentation at designated Property or off-Property locations.
- Anticipate the guest’s needs and respond appropriately with a sense of urgency.
- Obtain food and beverage orders from guests. Ensure guests’ ordering and consuming alcoholic beverages are at least 21 years of age.
- Recognize guests immediately with a friendly, courteous greeting and inform them of any specialty cocktails, promotions, events, and other information on all aspects of Pinnacle Entertainment, Inc.’s services and facilities.
- Take beverage orders from serving staff or directly from patrons.
- Efficiently serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. Mix ingredients, such as liquor, juice, soda, water, sugar and bitters to prepare cocktails and other beverages using recipes and adhering to guests’ special requests.
- Take beverage orders from serving staff and/or directly from patrons.
- Adhere to company policy by measuring all drinks using either the Berg system or a Jigger
- Check identification of customers to verify age requirements for purchase of alcohol.
- Accurately account for and collect payment for all drink orders through POS system in a timely manner.
- Maintain bar by collecting used glassware, trash and by consistently keeping the bar, work areas, and tables clean and stocked.
- Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs.
- Deliver beverage and food orders to guests throughout assigned section in a timely manner.
- Discretely clear individual settings from guest tables as each course is completed.
- Maintain dining room by collecting used glassware, silverware, dishes, ashtrays and debris.
- Limit problems related to guests’ excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
- Clean and stock glassware, utensils, and bar equipment. Arrange liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive
- Slice and pit fruit for garnishing drinks.
- Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
- Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations.
- Required to participate in wearing special event uniforms provided for Holidays and other special occasions deemed by management.
- Carry out and follow through with preparation and other requirements of all event requests, on and off property.
- Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
- Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
- Consistent attendance at company/restaurant training programs as they are scheduled.
- Carry out duties with attention to detail, sanitation and safety.
- Complete opening, closing and other side duties as assigned by the supervisors.
- Collect and accurately report tips at the end of the assigned shift.
- Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
- Maintain a well-groomed, neat and clean appearance.
- Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
- Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
- Perform all duties as assigned by management.
JOB QUALIFICATIONS
- Must be able to obtain and maintain valid gaming license
- Must be at least 21 years of age
- Must pass the Bartenders Qualification Assessment Test.
- Demonstrated ability to communicate with internal and external guests effectively
- Must be able to obtain and maintain responsible alcohol service certification
- Familiarity and product knowledge of beverages, wines, and garnishes.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
