The posting
Performs receptionist, certified nursing assistant (CNA), and supply management duties in the specified hospital unit. Provides coverage to other hospital units as needed.
Schedule: This position follows a two-week rotating schedule: Employees work 24 hours during the first week and 36 hours during the second week, with weekend and holiday shifts shared on a rotating basis.
MAJOR RESPONSIBILITIES & DUTIES:
Performs receptionist duties including directing visitors and patients' family members; answering incoming phone calls and questions from visitors; directs physicians and other hospital personnel with locating patients or providers; utilizes strong customer services skills.
Performs administrative duties as directed:
- Responsible for scanning the patient chart as directed by Health Information Management.
- Approves open and closed electronic medical record documents.
- Assists in coordination of ancillary departments for patient care.
- Assists with incoming and outgoing mail.
- Responsible/coordinates for maintenance and repairs of Nurse's Station equipment (i.e. copier, fax, etc).
- Orders office supplies under direction of the Director.
- Responsible for ordering galley supplies, maintaining orderliness, and recording daily temperature for refrigerator/freezer. Maintains a working relationship with BTNRH Dietary Specialist.
- In collaboration with nursing staff, assists with chart preparation. Assures patient rooms are setup for admissions the following day.
- Ensures supply carts and procedure cart in patient rooms are stocked. Will contact Director(s), Laboratory, and/or operating room to request additional supplies, as necessary.
- Contacts physician office to obtain any required document for the patient.
- Performs point of care testing.
- Performs EKG's as indicated.
- Maintains charge capture especially for billable supplies.
- Utilizes CNA skills to assist RN's in rooming patients. Assists with obtaining vital signs and reviewing the Patient Handbook with the parents.
- Helps coordinate patient transfers, including preparing transport carts.
- Assists nursing staff as needed in performing routine patient care (feeding, bathing, ambulation, and making beds).
- Organizes nursing station as needed.
- Follows hospital policy and procedures and assists in unit responsibilities for readiness for Joint Commission visits.
- Maintains downtime forms.
- Works collaboratively with the Patient Access Department to register patients admitted to the unit or transferring from the unit, and/or assisting with patient discharge follow-up clinic appointments, as needed.
- Maintains admission/discharge logbook and census documentation where indicated.
- Assists with special projects as assigned.
- Provides patient care and education according to the patient population served.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to maintain strict confidentiality in dealing with PHI and other sensitive information.
- Ability to communicate effectively with members of the healthcare team.
- Embodies the patient-centered, family friendly work environment culture at BTNRH.
- Ability to apply strong organizational skills.
- Ability to effectively use a computer, office equipment (copier, scanner) and other equipment required to complete daily tasks.
- Ability to multi-task and prioritize tasks in high-stress, high volume environments.
REQUIRED QUALIFICATIONS:
- Minimum 16 years of age required.
- CNA certification required.
- BLS certification required.
- Experience utilizing multiple computer systems (e.g. Microsoft, Electronic Health Record) required.
PREFERRED QUALIFICATIONS:
- High school diploma or equivalent preferred.
- Minimum of one year of CNA experience preferred.
- Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
- Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
- Requires moving, lifting a minimum of 50 pounds of force occasionally (34-66%) and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects (0-33%); requires turning and positioning patients properly to avoid injury. Requires walking and standing most of the time while on duty. Possesses audible acuity necessary for taking blood pressures and maintaining patient safety. Possesses visual acuity necessary for using computer and reading charts, forms, communications, and patient assessments. The worker is subject to both environmental conditions, activities occur inside and outside. The worker is occasionally subject to noise causing the worker to shout in order to be heard. The worker is occasionally subject to vibration.
Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.
