Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

Credit Control Manager

brabners10 open roles

Where
Manchester, United Kingdom; Liverpool, United Kingdom
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCredit Control Managerbrabners · Manchester, United Kingdom; Liverpool, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on brabners's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 17 days ago

The posting

THE ROLE & TEAM

We are looking for an experienced and commercially focused Credit Control Manager to lead our credit control function and play a key role in driving the firm's financial performance. Responsible for leading a team of four Credit Controllers, you will oversee the end-to-end credit control process, enhance cash collection performance and minimise aged debt across the business.

Working closely with Partners, Fee Earners and senior stakeholders, you will ensure robust credit management practices are in place while delivering an exceptional service to both internal and external clients. As a trusted advisor to the business, you will identify opportunities to improve processes, strengthen stakeholder engagement and support the firm's wider working capital objectives.

This is a hybrid role with regular travel between our Liverpool and Manchester offices, with an expectation of attending each location at least once per week.

Agencies: We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift.

KEY RESPONSIBILITIES

  • Lead, motivate and develop a team of four Credit Controllers, creating a high-performing and collaborative environment.
  • Manage team workloads, performance, KPIs and collection targets to ensure business objectives are achieved.
  • Oversee the end-to-end credit control and debt recovery process.
  • Drive cash collection performance and reduce aged debt across the firm's client portfolio.
  • Manage and resolve complex, sensitive and escalated debtor matters.
  • Set, monitor and maintain client credit limits, ensuring effective credit risk management.
  • Build strong relationships with Partners, Fee Earners and senior stakeholders to support effective debtor management and cash collection.
  • Challenge stakeholders appropriately where action is required to improve collection outcomes.
  • Monitor debtor performance and identify emerging trends, risks and opportunities.
  • Produce and analyse management information relating to aged debt, cash collections and team performance.
  • Ensure compliance with firm policies, procedures and regulatory requirements relating to credit control and debt recovery.
  • Identify and implement process improvements to enhance efficiency, reporting and collection performance.
  • Support wider finance and working capital initiatives across the firm.

ABOUT YOU

Essential

  • Previous credit control experience within a law firm or professional services environment.
  • Proven experience managing, coaching and developing a credit control team.
  • Strong knowledge of the end-to-end credit control and debt recovery process.
  • Experience managing aged debt, cash collection performance, debtor portfolios and collection KPIs.
  • Experience setting, monitoring and maintaining client credit limits.
  • Confidence working with and influencing Partners, Fee Earners and senior stakeholders.
  • Strong communication and relationship management skills, with the ability to challenge constructively where appropriate.
  • Experience dealing with complex, sensitive or escalated client accounts.
  • Excellent organisational and prioritisation skills.
  • Strong analytical and reporting capabilities.
  • Advanced Excel skills and experience using finance and reporting systems.
  • A proactive approach to identifying efficiencies, process improvements and opportunities to enhance cash collection.
  • Experience of performance management, coaching and supporting colleague development.
  • Commercial awareness and a strong understanding of how credit control contributes to revenue generation and working capital management.
  • Ability to work flexibly across Liverpool and Manchester, attending each office at least once per week.

Desirable

  • Previous billing experience.
  • Experience using Elite 3E or a similar legal practice management or finance system.
  • Experience using Power BI or other reporting and dashboard tools.
  • Experience supporting finance transformation, automation or process improvement initiatives.

BENEFITS

  • Competitive Salary
  • Flexible approach to working hours
  • Bupa/ Medicash
  • Discretionary bonus opportunities
  • Pension scheme
  • Life Insurance & Income Protection Insurance
  • 25 days Annual Leave plus flex bank holidays (increasing with service)
  • Option to buy 10 additional days annual leave each year
  • 2 My Days (in addition to your holiday entitlement)
  • Additional discretionary annual leave days
  • Enhanced Maternity, Paternity & Adoption Leave
  • Career Development Opportunities
  • Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against brabners's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on brabners's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    brabners's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.