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Business Support Coördinator

brambles246 open roles

Where
Mechelen, Antwerp, Belgium
Work mode
Hybrid
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Your applicationOpen nowBusiness Support Coördinatorbrambles · Mechelen, Antwerp, Belgium
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. brambles postings stay open a median of 15 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

brambles median: 15 days open

The posting

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Locatie: Mechelen, België | Voltijds, hybride | Vaste functie

Word deel van een team dat bedrijven in beweging houdt

Bij CHEP zijn we op zoek naar een proactieve en analytische Coördinator Business Support die meehelpt de bedrijfsresultaten te beschermen via klantenaudits, data-analyse en samenwerking met stakeholders.

Deze functie combineert analytisch denkvermogen, klantcommunicatie en commercieel inzicht. Je gebruikt data om afwijkingen op te sporen, inzichten te verkrijgen en samen te werken met klanten en interne stakeholders om auditbevindingen op te lossen en positieve bedrijfsresultaten te realiseren.

Wat ga je doen?

Als Business Support Analyst fungeer je als een betrouwbare partner voor klanten en interne stakeholders. Je zorgt voor een efficiënte probleemoplossing en een uitstekende dienstverlening.

Belangrijkste verantwoordelijkheden

  • Klantgegevens, voorraadgegevens en auditresultaten analyseren om afwijkingen en bedrijfsrisico’s te identificeren.
  • Complexe data vertalen naar duidelijke inzichten en aanbevelingen voor klanten en interne stakeholders.
  • Auditbevindingen presenteren en klanten professioneel en constructief ondersteunen bij het bespreken van oplossingen.
  • Nauw samenwerken met Sales, Finance, Operations en Customer Teams om vraagstukken te onderzoeken en resultaten te realiseren.
  • Meerdere audits en businesscases tegelijkertijd beheren, met aandacht voor nauwkeurigheid en tijdige afronding.
  • Sterke klantrelaties opbouwen en gedurende het auditproces optreden als vertrouwde adviseur.
  • Rapporten, presentaties en klantcommunicatie opstellen ter ondersteuning van weloverwogen besluitvorming.
  • Mogelijkheden identificeren om processen, rapportering en algemene bedrijfsresultaten te verbeteren.

Wie zoeken wij?

Je hebt een passie voor cijfers, analyses en rapportering, gecombineerd met het leveren van uitstekende klantenservice en het vermogen om sterke relaties op te bouwen met uiteenlopende stakeholders.

Gewenste ervaring en vaardigheden

  • Vloeiend in Nederlands en Engels.
  • Sterke interesse in analytisch werk, met het vermogen om data te interpreteren en trends te herkennen.
  • Een eerste ervaring in klantenservice, business support, accountmanagement, operations, supply chain of een vergelijkbare functie is een pluspunt, maar geen vereiste.
  • Uitstekende probleemoplossende en onderhandelingsvaardigheden.
  • Vermogen om cross-functioneel samen te werken en stakeholders te beïnvloeden.
  • Sterke organisatorische vaardigheden en het vermogen om meerdere prioriteiten tegelijkertijd te beheren.
  • Klantgerichte mindset met focus op continue verbetering.
  • Goede kennis van Microsoft Office en bedrijfssystemen.

Waarom werken bij CHEP?

Bij CHEP maak je deel uit van een wereldwijde organisatie die samenwerking, innovatie en continue verbetering hoog in het vaandel draagt. Je werkt samen met getalenteerde collega's, krijgt inzicht in verschillende bedrijfsfuncties en krijgt de kans om je carrière verder uit te bouwen terwijl je een betekenisvolle bijdrage levert aan onze klanten en onze organisatie.

Wat bieden wij?

  • Maaltijdcheques
  • STI-bonusplan
  • Laptop
  • Hospitalisatieverzekering volledig betaald door CHEP voor de werknemer en diens gezin
  • Ambulant zorgplan
  • Groepsverzekering
  • Ecocheques
  • Eindejaarspremie
  • Werkweek van 40 uur met 20 vakantiedagen per jaar (bij voltijdse tewerkstelling gedurende het voorgaande jaar) + 12 ADV-dagen (1 dag per gewerkte maand)

Klaar om impact te maken?

Solliciteer vandaag nog en help ons elke dag uitzonderlijke klantervaringen te bieden. Gelieve te solliciteren met een Engelstalig cv voor deze functie.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Building Rapport, Commercial Sustainability, Continuous Process Improvement, Customer Experience (CX), Customer Support, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Sales Communications, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

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