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Open nowFirst seen 3 hours ago

Internal Service Advisor-Harbor Chevrolet and Harbor Hyundai

brandonstevenmotors34 open roles

Where
Long Beach, CA
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Your applicationOpen nowInternal Service Advisor-Harbor Chevrolet and Harbor Hyundaibrandonstevenmotors · Long Beach, CA

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  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: first seen 3 hours ago

The posting

Job Summary

Harbor Chevrolet and Harbor Hyundai are seeking an organized, detail-oriented Internal Service Advisor to manage and streamline our reconditioning workflow. This role serves as a crucial liaison between Sales, Service, Used Vehicles, Parts, Detail, and outside vendors to ensure pre-owned and new inventory are inspected, repaired, and frontline-ready efficiently while maintaining high standards of quality and budget control.

Essential Duties & Responsibilities

  • Inspect incoming trade-ins, auction purchases, and new vehicle shipments (PDIs) to determine repair and reconditioning needs.
  • Drive execution of the New Car PDI process to ensure newly received vehicles are prepped and completed in a timely manner.
  • Open, manage, and accurately document internal repair orders (ROs) within the dealership management system.
  • Coordinate directly with technicians, Parts, Detail, and outside sublet vendors (PDR, glass, wheel repair) to ensure timely completion of repairs.
  • Monitor work-in-progress daily, tracking parts availability to resolve delays and reduce days-to-line.
  • Communicate clear status updates, estimates, and timelines to Sales Managers and dealership leadership.
  • Verify completion of safety recalls, emissions/state inspections, and multi-point quality checks prior to releasing vehicles to inventory.
  • Manage reconditioning budgets and identify cost-control opportunities without compromising quality standards.

Requirements

  • Minimum of 2 years of customer service, retail, or operations experience.
  • Strong organizational and multi-tasking abilities in a fast-paced environment.
  • Excellent communication, follow-up, and interpersonal skills.
  • Valid driver’s license with an acceptable driving record.
  • Must be at least 18 years of age and authorized to work in the United States.

Preferred Qualifications

  • Prior automotive service advisory, reconditioning management, or dealership experience.
  • Working knowledge of automotive repair processes, repair orders, and inventory management systems.
  • Familiarity with Chevrolet or Hyundai brand/manufacturer standards.

What We Offer

  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • Career growth opportunities as the dealership expands
  • Positive, supportive team culture
  • Ongoing training and development
  • Employee discounts on vehicles and services

About Us

We are a growing dealership campus with Chevrolet and Hyundai franchises in Long Beach, and a part of Brandon Steven Motors℠, a Wichita-based auto group with 31 new and used car dealerships in 12 cities across Kansas, California and Maryland, selling and servicing 19 brands. Every store follows the same core value: get a little better every day through integrity and hard work.

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