The posting
About Us
At BRC, we help New Yorkers experiencing homelessness reclaim their lives with opportunities for health, self-sufficiency, and hope, while restoring dignity and respect. We invest in our employees through growth, learning, and meaningful work across Manhattan, Brooklyn, the Bronx, and Queens, offering a wide range of benefits and a supportive team environment. Join our passionate team, make a real difference every day, and be part of a community that’s building a more caring and compassionate city – apply today!
Role Overview
Maintenance Supervisor leading maintenance operations at BRC's headquarters, serving multi-sheltering programs, including shelter dormitories, executive offices, food service operations, and training and development conference spaces. Collaborate with the Facilities Manager to oversee building systems, residential units, amenities, and common areas, ensuring the highest standards of safety, regulatory compliance, functionality, and operational excellence.
Key Responsibilities
- Provide technical leadership to the maintenance team by assigning work, monitoring performance, mentoring technicians, and ensuring timely completion of work orders.
- Supervise maintenance staff and maintain the cleanliness and condition of both interior and exterior facilities.
- Perform and oversee repairs involving carpentry, painting, plumbing, electrical systems, and other general maintenance trades.
- Coordinate and execute preventive maintenance programs for HVAC systems, domestic hot water systems, and other critical building equipment.
- Ensure required inspections, testing, and documentation are completed for elevators, sprinkler systems, fire alarm systems, and fire extinguishers in compliance with applicable regulations.
- Coordinate and oversee the work of outside contractors to ensure quality, safety, and timely completion of projects.
- Monitor and manage daily maintenance work orders, ensuring accurate documentation and prompt resolution.
- Track, order, and maintain inventory of maintenance supplies, tools, and equipment to support efficient operations.
- Receive, store, and organize maintenance and office supply deliveries.
- Assist with furniture moves, apartment turnovers, and facility setup as needed.
- Serve as a member of the facility's fire safety team, participate in fire drills, and respond to emergency maintenance situations, including after-hours on-call responsibilities.
- Perform additional duties as assigned to support the overall operation of the facility
Required Qualifications
- 3+ years experience in building maintenance, experience in trades.
- Ability to use independent discretion and judgement.
- Ability to work in residential, supportive housing, shelter, healthcare, commercial, or institutional environments.
- Strong customer service and communication skills.
- High school diploma or GED.
- Ability to communicate in English.
Preferred Qualifications
- Prior supervisory experience.
- Experience in supportive housing, shelters, residential facilities, healthcare facilities, commercial buildings, multifamily housing, or property management environments.
- Certificate of Fitness for Fire Safety Director.
- HVAC, electrical, plumbing, or building maintenance certifications, or knowledge of building systems and mechanical equipment.
- Experience with computerized maintenance management systems (CMMS).
- Bilingual English/Spanish.
- Valid Driver’s license.
Working Conditions
Work is performed in residential, shelter, office, and program environments. Regular standing, walking, bending, climbing ladders, and lifting materials and equipment. Exposure to maintenance equipment, cleaning products, mechanical systems, and varying indoor and outdoor conditions. Frequent interaction with staff, clients, residents, visitors, contractors, and vendors.
Schedule
Full time, 37.5 hours per week
Monday – Friday: 11:00am-7:30pm
Benefits
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents
- Minimum of 3 weeks paid vacation, 12 paid holidays, plus additional paid sick and personal time
- 403(b) retirement plan with BRC matching contributions
- Tuition assistance and a variety of career development and training opportunities
- Flexible Spending Accounts (FSAs) for healthcare, transit, and childcare expenses
- Free resources for legal, financial, and personal support



