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Open nowPosted 86 days ago

Jr Zonal Manager

Brewbay Innovations14 open roles

Where
Gurugram
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Your applicationOpen nowJr Zonal ManagerBrewbay Innovations · Gurugram

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 86 days ago

The posting

Role Overview

The Jr Zonal Manager will be responsible for managing a cluster of stores within an assigned geography, ensuring operational excellence, people development, customer satisfaction, and achievement of business targets.

The role requires a hands-on leader who can coach teams, drive accountability, solve operational challenges, and ensure stores consistently deliver strong business performance and customer experience.

Key Responsibilities

1. Operations Management

  • Oversee day-to-day operations of all assigned stores.
  • Ensure strict adherence to SOPs, operational processes, hygiene, food safety, and brand standards.
  • Conduct regular store visits and operational reviews.
  • Monitor and improve store audit scores and compliance standards.
  • Ensure smooth opening, closing, staffing, and shift operations across stores.

2. Business & Revenue Performance

  • Drive sales growth and profitability across the assigned cluster.
  • Monitor key business KPIs including sales, productivity, average bill value, conversion, wastage, customer complaints, and store profitability.
  • Identify business gaps and execute action plans to improve performance.
  • Support and execute local store marketing initiatives.

3. People Leadership & Team Development

  • Lead, mentor, and develop Store Managers and store teams.
  • Build a strong performance-driven and customer-focused culture.
  • Ensure manpower planning, roster management, and attrition control.
  • Conduct regular performance reviews, coaching sessions, and training.
  • Identify high-potential team members and build succession pipelines.

4. Customer Experience

  • Ensure exceptional customer experience standards across all stores.
  • Monitor customer feedback and implement corrective actions promptly.
  • Drive consistency in product quality, speed of service, and hospitality.

5. Compliance & Audit

  • Ensure compliance with company policies, FSSAI guidelines, and statutory requirements.
  • Conduct regular operational, hygiene, and safety audits.
  • Ensure proper inventory management and control mechanisms.

6. Cross-Functional Coordination

  • Work closely with HR, Supply Chain, Finance, Training, and Marketing teams.
  • Ensure timely reporting, MIS submissions, and issue escalations.
  • Support new store launches, stabilisation, and operational expansion initiatives.

Desired Candidate Profile

  • Strong leadership and people management skills
  • High ownership and execution-oriented mindset
  • Strong understanding of business and store economics
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and high-growth environment
  • Hands-on approach with strong field presence

Qualifications & Experience

  • Graduate / Postgraduate in Hotel Management, Business Administration, or related field
  • 3–6 years of experience in QSR / Retail / F&B operations
  • Experience managing multiple stores or clusters preferred
  • Prior experience leading Store Managers / Area Managers is an advantage

Why Join abCoffee?

  • Opportunity to build and scale a category-defining consumer brand
  • Fast-growth and high-ownership environment
  • Career progression opportunities in operations leadership
  • Work closely with senior leadership and expansion teams
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