The posting
1. Overall Lead for maintenance task assigned and monitor performance of assigned responsibilities. Perform repair and/or troubleshoot ensuring that work performed in critical environment is accomplished efficiently with a minimum amount of disruption and inconvenience to customer.
2. Responsible for the day-to-day maintenance, and inspection of assigned critical environment systems, which may include the following control and monitoring systems on: mechanical (including HVAC, computer room air conditioners, chillers, and plumbing) electrical (including UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (including data and voice, broad band), fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV).
3. Responsible for supervising prior to sign-off the maintained equipment/system done by maintenance vendor or OEM vendor. Ensure maintenance vendor follows closely to the maintenance work method statement without deviation and sign off for each work step. Should abnormality occur, call for work halt and escalate to monitoring centre and seek for Maintenance Manager work clearance prior proceed to perform troubleshoot and/or investigation.
4. Process Change Control Application Process work efforts (including 3rd party contractors) for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment. Ensure standard operating procedures and maintenance work instructions are up to standard.
5. Perform the role of technical support onsite, guiding team members on first level fault analysis with vendor discussions. Provide direction and guidance for team members on new facilities testing and commissioning, working closely with the project team.
6. Provides on-the-job training and technical support to engineers and technicians.
7. Monitor critical spare parts level of inventory onsite to support continuous operation without impact. Provides recommendations to Manager for the quantity and types of critical parts required to support the facilities operation.
8. Deliver all maintenance tasks for customer’s service level agreement always comply to the SLA covers such as incident escalate to customer within 15 minutes upon reported to monitoring centre, written incident report issue within 24 hours, etc.
9. Monitor work order for Preventative and Corrective maintenance on critical systems. Consult with team members and staff as appropriate to identify and order necessary materials to complete all maintenance and perform necessary work. Finalize work orders by completing necessary documentation.
10. Develop safe maintenance Change Control Application. Implementation or ensure implementation of Change Control Application or work method statement including LOTO (log out/tag out) required under Change Management Workflow Process for assigned facilities and systems.
11. Perform all work safely in accordance with the governing Safety Program. Comply with company policy and local law for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
12. Implement SOP and ERP and have in-depth understanding of the critical system/facilities.
13. Update tools and supply inventories as appropriate. Specific duties include but are not limited to preparing and submitting purchase-order requests, developing sources for stock materials and performing periodic checks for supplies.
14. Identify safety hazards within the critical environment, everyone has a role to play to ensure that our coworkers and customers work in a safe environment. Work safety is a key area of focus, staff should put on proper PPE while carrying out their work and comply with safety work rules.
15. Ensure that compliance with all regulatory laws and guidelines is met as they relate to the operation of the building’s infrastructure and including work deliveries. Responsible for alerting your reporting manager or senior management of any discrepancies.
1. Proficient in English and Mandarin would be an advantage to as to provide inhouse support on documentation and challenges with mainland China business partners through all mediums of communication. Ability to write and review good quality detailed work scripts, methods of procedure, and standard operating procedures. Prepare incident report.
2. Good knowledge of all laws that govern building management and maintenance, including building safety, emergency evacuation and environment protection.
3. Bachelor of Science degree in an Engineering field with min. 3 years of relevant work experience in Data Centre environment or Hi-tech factory/plant (e.g., semi-conductor).
4. Technical knowledge with hands on knowledge/experience and understanding of critical data center systems, including HVAC, Standby emergency power, uninterruptible power supplies, and associated infrastructure.
5. Proficient in computer applications and software, including commercial computerized maintenance management systems, Microsoft Word, PowerPoint, and Excel
