The posting
Pay: $24.00 - $27.00 an hour
Schedule: Monday - Friday with flexibility
The Reimbursement Specialist II is responsible for the accurate and timely completion and submission of Medicare, Medicaid, private payer and patient billing, and accounts receivable tracking and follow-up.
What You'll Get in Return (Full-time Perks & Benefits):
- Tuition Reimbursement – We invest in your continued growth
- Paid Time Off & Holidays – Because your well-being matters
- Comprehensive Health Benefits – Medical, Dental, Vision, Life Insurance, Disability
- 401(k) & HSA – Plan for your future with confidence
- Mileage Reimbursement – For applicable travel and visits
- Advanced Training Programs – Elevate your skills, expand your impact
- A Mission-Driven Culture – Be part of a passionate, purpose-filled team providing the highest standard of end-of-life care
Our Culture Our culture is cultivated using the following values:
- Integrity: We are honest and professional.
- Trust: We count on each other.
- Excellence: We strive to always do our best and look for ways to improve and excel.
- Accountability: We accept responsibility for our actions, attitudes, and mistakes.
- Mutual Respect: We treat others the way we want to be treated.
On An Average Day You Will: (includes, but not limited to)
- Audit admission, discharge, and supporting documentation to ensure accurate revenue recognition and compliance with payer requirements
- Verify patient eligibility, insurance coverage, and authorizations to support timely billing and reimbursement
- Review and analyze documentation supporting Medicare, Medicaid, and commercial payer billing requirements
- Monitor billing workflows, identify revenue-impacting issues, and communicate resolution needs to site leadership
- Prepare, review, and submit appeals, authorizations, and reimbursement-related documentation as needed
- Follow up on claims, denials, and payment issues to ensure timely reimbursement
- Assist with accounts receivable activities, including claim resubmissions and collection follow-up
- Maintain compliance with federal, state, Medicare, and company billing regulations and policies
- Serve as a resource for billing, reimbursement, and revenue cycle questions and system issues
- Assist with training and mentoring revenue cycle team members
- Prepare billing, reimbursement, and accounts receivable reports
- Establish and maintain positive relationships with internal teams, payers, patients, and facility partners
- Maintain confidentiality of patient and company information
- Perform other duties and special projects as assigned
What You'll Bring to The Team:
- Must have three (3) years of experience in healthcare billing and training, preferably in a hospice care setting
- Must have one (1) year of previous hospice-related billing experience
- Knowledge of insurance reimbursement and authorization processes preferred
- HealthWyse and/or Healthcare System knowledge preferred
- Medical Billing Certificate preferred
- Must demonstrate the ability to learn and use computer systems and software
- Must be detail-oriented and have strong organizational skills
- Must be able to type 50 WPM
- Must be able to work under tight deadlines and in sometimes stressful situations
- Must be skilled in the use of computers and Microsoft Office applications
- Must be able to travel, often without notice
- Must demonstrate a willingness to maintain a comprehensive working knowledge of information systems and applicable software programs
Join a Team that embraces the reverence of life!
Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit www.bristolhospice.com and follow us on LinkedIn.
EEOC Statement
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
