The posting
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The Quality Assurance Shop Floor team is responsible for 24x7 Quality collaboration and oversight of site operations, including but not limited to Manufacturing, Quality Control laboratories, and Warehouse Operations.
This position works a Monday to Friday schedule, Day shift. This position will oversee and partner with operational areas to ensure compliance with Bristol-Myers Squibb policies, standards, procedures, and Global cGMP.
In the capacity of Shop Floor QA, the Senior Specialist shall serve as one of the Shop Floor Representatives interacting with Manufacturing, Supply Chaing, Quality Control and other supporting teams.
The Senior Specialist, Shop Floor QA, is accountable to monitor and track process performance related to key Shop Floor quality assurance quality tasks and other operational tasks through data and analytics; to own, review or approve Floor Quality GxP records including but not limited to procedures, CAPAs, change controls, impact assessments, documentation, or deviations; and represents SFQA at relevant governance forums. Additionally, the incumbent shall to support deviation approval, alarm approval, other Quality System Records, or batch record review as requested by management. Effective communication, critical thinking, and a thirst for knowledge are foundational skills for members of the Shop Floor Quality Assurance team to succeed.
This position reports to the Senior Manager, Quality Assurance Shop Floor Monday to Friday Team. This is an individual contributor role working Monday to Friday.
Key Responsibilities
- Provide Quality oversight to Manufacturing/QC/Warehouse/ Packout operations. Identify departures from approved procedures & respond to complex issues independently & escalate critical issues to management.
- May perform and document operational verification per approved procedures.
- Develops, reviews and/ or approves temporary and non routine procedure for event response.
- Observe manufacturing operations and identify departures from clean room behaviors and aseptic techniques.
- Coordinate and lead area walkthroughs to identify quality issues. Negotiate remediations and drive alignment of implementation plans.
- Own actions for departmental programs and propose improvements to programs.
- Participate in Gemba walks.
- Communicate and resolve discrepancies independently and escalate as required.
- Author, review, and approve procedural documents.
- Maintain compliance with assigned learning plan. Provide guidance and training for QA personnel.
- May own training curriculum and content.
- May present individual topics during audits as needed.
- Independently assess discrepancies for entry into quality system and approve deviations as applicable.
- May serve as quality subject matter expert for risk assessments, change controls, etc.
- Lead meetings and represent function at cross functional meetings.
- Share data/knowledge within and across team. Build & maintain strong relationships with partner functions.
- May prioritize and assign tasks for the team.
- Periodically observe operations occurring on the floor and proactively identify risks and drive improvements.
- Establish and maintain key performance indicators and standard work databases in alignment with departmental and product supply goals.
- Functions as a project manager able to influence others based on time and task commitments, organize/run meetings.
- Obtain access to, and develop as an SME for, various electronic systems utilized by Shop Floor Quality (BMSDocs, CELabs, MES, SAP, ValG, DeltaV, Maximo, Infinity, etc.).
- Should be familiar with GMP-related systems including Quality Risk Management, Document and Data Governance, Monitoring and Reporting.
- Share data/knowledge within and across teams by acting as a champion for quality-culture and learning.
Qualifications & Experience
- Ability to research, understand, interpret and apply internal SOP’s, policies and regulatory guidelines.
- Proficient computer skills with knowledge of digital tools such as MS Office, etc. and ability to learn and work with new software applications.
- Ability to interpret data & results, understand complex problems with multiple variables, and articulate practical solutions.
- Excellent written and verbal skills and ability to present technical data effectively based on target audience.
- Ability to work in a fast-paced team environment and lead peers through changing priorities.
- Detail oriented and task focused with ability to meet deadlines and support work prioritization.
- Ability to negotiate and influence to craft mutually beneficial solutions.
- Ability to motivate and foster a positive team environment.
- Exhibit strong decision-making ability and think creatively while maintaining compliance and quality.
- Pioneering mindset and ability to create innovative solutions.
- Demonstrated experience with quality management systems for handling of records such as change control, product complaints, deviations, investigations, and CAPA management.
- Demonstrated ability to learn and work with analytical computer/digital tools like Microsoft Power Automate, Smartsheet, Tableau, etc.
- Bachelor's degree in STEM field preferred. High school diploma/ Associates degree with equivalent combination of education and work experience may be considered.
- 4+ years of relevant cGMP experience, preferably with 1+ year of manufacturing site experience. Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is preferred.
- Demonstrated experience with quality management systems
- Demonstrated experience in GxP electronic systems such as Quality Management Systems (QMS); Manufacturing Execution Systems (MES) for electronic batch records; Enterprise Resource Planning (ERP) such as SAP; laboratory information management systems; or electronic logbooks/forms.
WORKING CONDITIONS
PHYSICAL /MENTAL DEMANDS:
- Able to gown for ISO 8 rooms (medical scrubs, safety shoes, safety glasses, gloves, etc.).
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
Compensation Overview:
Devens - MA - US: $89,780 - $108,789

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.
Benefits:
Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).
U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.
Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.
Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.
U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.
R1603509 : Senior Specialist, QA Shop Floor M-F, Cell Therapy
