Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Compliance Relationship Officer

Bromford Flagship Livewest14 open roles

Where
Norwich, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCompliance Relationship OfficerBromford Flagship Livewest · Norwich, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bromford Flagship Livewest's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. Bromford Flagship Livewest postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 2 days ago

Bromford Flagship Livewest median: 3 days open

The posting

Are you an experienced customer-focused professional with a talent for building positive relationships and resolving complex access challenges? Do you thrive in a role where you can make a real difference by helping customers stay safe while ensuring essential compliance activities are delivered?

If so, we'd love to hear from you.

As our Compliance Relationship Officer, you'll play a vital role in supporting the delivery of compliance inspections, servicing programmes, and safety activities across our homes. You'll work directly with customers, colleagues, contractors, legal teams, and external agencies to secure access, reduce risk, and ensure we continue to meet our statutory and regulatory responsibilities.

Location: Hybrid - Norwich with travel across our operating regions Hours: Full Time Contract: Permanent

We are actively recruiting for two positions

WHAT YOU'LL BE DOING

  • build positive and effective relationships with customers, including those who may be vulnerable or facing challenging circumstances.
  • engage with customers to secure access for compliance inspections, servicing, and safety activities.
  • work collaboratively with compliance teams, neighbourhood colleagues, contractors, solicitors, and external agencies to achieve positive outcomes.
  • support the resolution of access challenges through early intervention, clear communication, and practical solutions.
  • maintain accurate records and case notes to support compliance activity and audit requirements.
  • ensure customers are kept informed before, during, and after compliance visits.
  • contribute to continuous improvement by identifying opportunities to enhance processes and customer outcomes.

What Success Looks Like

In this role, you'll help ensure customers live in safe, compliant homes by successfully securing access for essential inspections and servicing activities. You'll build strong working relationships, deliver positive customer experiences, reduce compliance risk, and support the organisation in meeting its legal and regulatory obligations.

Essential Requirements

  • experience building positive relationships with customers, including vulnerable customers.
  • strong communication and interpersonal skills with the ability to influence and negotiate effectively.
  • experience working collaboratively with multiple stakeholders to achieve successful outcomes.
  • ability to balance customer needs with organisational, legal, and regulatory requirements.
  • experience maintaining accurate records and supporting reporting requirements.
  • strong organisational skills and attention to detail.
  • full UK driving licence.

WHY JOIN US?

This is an opportunity to play a key role in protecting customers and supporting compliance across thousands of homes. You'll help customers remain safe, build meaningful relationships, and contribute directly to our purpose of enabling people to thrive.

What We Offer

  • Competitive Salary - up to £35,000
  • 25 days holiday + Bank Holidays (increasing with length of service)
  • Family Friendly policies
  • Health and Wellbeing support
  • Learning and development opportunities
  • Opportunity to be part of one of the largest housing providers in the UK

How to Apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement outlining why you're the right person for the role.

Important Information

Closing Date: 03/11/2026 Interview Date: TBC

About Us Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Bromford Flagship Livewest's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Bromford Flagship Livewest's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Bromford Flagship Livewest's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.