The posting
SUMMARY:
Assists clinicians in providing high-quality patient care, while exhibiting superb customer service skills to all patients and the overall practice
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.
Assists with direct patient care procedures and related tasks, such as vital signs, obtaining patient histories, verifying medication lists, lab tracking, document management, preparing charts and pre-visit planning
Works quality reports to ensure gaps of care are closed and maintain consistent quality scores
Performs routine specialized procedures and point of care testing, such as EKGs, urine dips, spirometry, nebulizer treatments, specimen collection, etc.
Administers injections including vaccines and medications
Educates and advises patients on specified medical issues under clinician guidance
Monitors inventory of medical supplies, including vaccines and medications, and ensures they are not stored or used past the expiration date
Monitors inventory of medical supplies, including vaccines and medications, and ensures they are not stored or used past the expiration date
Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
Practices safety, environmental and/or infection control standards and complies with OSHA and DOH standards
Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
Adheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical and financial information
Attends meetings, workshops, and trainings as they relate to the position and office workflows
Performs other duties as assigned.
EDUCATION:
Medical Assistant Certification or equivalent training/experience as acceptable to the Practice Manager
EXPERIENCE:
At least one year of prior MA experience
Familiarity using an Electronic Medical Record (EMR)
Experience planting PPDs and giving injections
Any combination of education and experience that is substantially equivalent is also acceptable
Knowledge, Skills and Ability
Ability to maintain quality, safety, and /or infection control standards
Ability to perform standard clinical procedures according to established protocols
Ability to show care and compassion when dealing with patients
Knowledge of inventory management practices
Capacity to collaborate with colleagues and teammates as necessary to ensure quality work
Ability to foster a cooperative work environment
Ability to organize, prioritize and schedule work assignments
Ability to multi-task and operate under pressure with the skills to think critically and problem solve
Excellent interpersonal and communication skills (both verbal and written) with the capability to effectively communicate with employees, patients, providers, insurance companies, etc.
Must be committed to providing superior customer service to all
Must be flexible and receptive to change with the ability to learn quickly and retain new information
Ability to use technology with proficiency in Microsoft Office applications such as: Outlook, Excel and Word
Detail and process orientated with a focus on accuracy and efficiency
Ability to escalate issues to physicians/management when appropriate
Professional appearance and demeanor
SUPERVISORY RESPONSIBILITY:
None.
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903
Work Type:
M-F 8am-5pm with rotating evening and weekends
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No



