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Open nowPosted 4 days ago

Call Center Loan Specialist - 999

bru35 open roles

Where
571 Spencer Ln, San Antonio, TX 78201, USA
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Your applicationOpen nowCall Center Loan Specialist - 999bru · 571 Spencer Ln, San Antonio, TX 78201, USA

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Center Loan Specialist to join our dynamic team! Our ideal candidate is goal-driven and eager to learn about consumer finance and start a fulfilling career. The Customer Service Center Loan Specialist provides support to Sun Loan customers and branch offices from a centralized Customer Service Center. Support is provided by underwriting loans and contacting borrowers to assist in the completion of loan funding. Responsibilities:

Reviews loan applications along with supporting documentation for approval or denial. Contact applicant to review loan approval and gather additional documentation as needed. Encourage borrower to fund the loan by discussing payments amounts and terms. Process loans and send documents to borrower electronically. Assist borrower with documents to ensure completion and funding of loan. Handle inbound customer calls regarding consumer installment loans and servicing loan accounts. Review and assign unmatched documents in document repository. Other duties as assigned.

  Requirements:

Minimum 3 years’ experience in a call center environment or consumer finance. Understanding of policy and procedure regarding loan underwriting and documentation. Understanding of loan management software preferred. Microsoft Office 365 experience including Outlook, Word, Sharepoint and Teams. Bilingual preferred.

  Work Schedule:

10am – 7pm Monday – Friday 2 Saturdays/month (8:30am – 12:30pm) Possibly more as determined by the specific needs of the business 4-week paid training (8am-5pm). Training hours may not coincide with your assigned schedule.

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