The posting
The Starbucks Lead supervises, prepares and serves specialty coffee or other beverages. This important position works closely with the Starbucks Barista team to make the experience for each customer special. One of our company strategies is to become the Best in Food Service and have the Freshest Foods, which starts with one day at a time to ensure the customer experience is special.
Our Barista teams prepare all types of specialty drinks while following established food production programs and procedures. The Starbucks Lead's key responsibility is to maximize profitability through expense control, ordering, shrink control and efficient production.
A typical day for an Starbucks Lead may include:
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Set-up, organize, and prepare beverages using established production procedures and systems. Comply with sanitation, health and personal hygiene standards, and housekeeping to keep the work area clean Observe proper food handling techniques while serving prepared foods Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning Follow daily cleaning procedures of all equipment to maintain good working order Store food properly and safely, mark the date and item Describe menu items to customers or suggest products that might appeal to them Order, receive, and stock supplies or retail products Receive and process customer payments Assist in scheduling their team to ensure proper coverage Assist in recruiting, onboarding and training
We think you’d be great for this role if you embody the 6 Characteristics of a great Buehler’s teammate:
People Minded • Enjoy working in a teamwork environment • Value positivity and friendliness; is dependable and reliable
Customer Minded • Enjoy giving great customer service
Product Minded • Have an eye for food presentation • Commit to supporting the coffee shop by ensuring that it has what it needs for the day
Stable Minded • Manage stress and keep your composure when it gets busy during the work week, weekends, and special holidays (Mother’s Day, Father’s Day and many others)
Detail Minded • Work with minimal supervision while being highly productive • Read recipes and are able to follow the exact measurements
Open Minded • Value being dependable, reliable and flexible with your schedule to accommodate customer demand • Accommodate staffing needs by having a flexible schedule and the ability to work weekends • Understand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice
Our legal team wants you to know what’s required for this role:
21 years of age or older Must be available to be scheduled 35+hrs a week, including nights and weekends, based on department needs. Able to occasionally be required to stand, reach, lift, bend, kneel, stoop, climb, repetitive lifting to 20#; occasional lifting to 50# Manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and can do simple math problems Able to work within our deli/kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives…so frequently you will be exposed to heat, steam, fire and noise Reasonable accommodations may be made to enable individual with disability to perform the essential functions
