The posting
PURPOSE Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers complex technical trainings on a wide range of solution areas/ technologies, partnering with technology product owners and solution architects to ensure content reflects current system design and configuration. Leads development of best practices and standards across Analysts. Creates and leads agile learning strategies and recommends effective training materials and priorities. Leverages subject matter expertise to review and create leadership training and communications best practices, learning objectives, evaluation strategy, and change management activities across multiple sites, working with OCM, Communications, Training, and L&D partners and local site leadership. Collaborates with senior level cross functional stakeholders (e.g., Operations, Sales, Finance, and business process owners) to understand business initiatives, challenges, change impacts, and priorities that can be incorporated into the learning experience. Conducts analysis on program effectiveness, reporting to functional or organizational leaders and providing insights or recommendations. Establishes best practices and standards for programs, training curriculum, stakeholder communications, change-readiness activities, and outcome objectives. Serves as a deep technical resource.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree from an accredited college/university. 7+ years relevant work experience. Or an equivalent combination of education and experience. Understanding of ERP systems and integration with business processes
COMPETENCIES
Change Management ability (through formal training and/or exposure to projects / approaches): Anticipates how change affects people and end users, proactively identifies adoption risks before they impact the business, and brings a strategic view to supporting change initiatives. Coordinates with cross-functional stakeholders, trainers, and business partners to drive adoption of new processes and tools. Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively. Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Flexible to change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations. Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business. Responds to feedback quickly based on comments of internal and external customers and needs of the market. Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
BFS COMPETENCIES
Project and Change Management
Skilled in identifying inefficiencies and leading standardization and transformation initiatives to enhance organizational change adoption Understands how to manage and embed organizational change and shift culture within teams
Business and Financial Acumen
Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others. Understands KPIs and how BFS makes money. Knows the different business segments and how they relate to one another. Understands customer sales and engagement. Demonstrates functional and/or technical expertise. Understands complex issues and demonstrates problem solving skills. Understands how to maximize business results regardless of industry cycle.
Results Driven
Holds self and others accountable. Communicates and sets clear goals with plans to deliver. Manages competing priorities effectively. Demonstrates appropriate urgency. Drives to exceed expectations in alignment with our BFS SPICE values. Embraces and follows best practices. Demonstrates self-starter, can-do attitude.
Strategic Thinking and Decision Making
Leverages resources and teams around them to solve problems and create mutually beneficial outcomes. Demonstrates willingness and courage to make tough decisions in a timely manner. Balances short-and-long term priorities Demonstrates proactive versus reactive thinking. Asks questions to identify root cause and analyze situations more accurately.
Servant Leadership
Demonstrates humility by putting others first. Builds trust-based relationships. Leads by example with kindness and respect. Collaborates well across all areas of the business. Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating. Demonstrates authenticity and encourages others to do the same.
Emotional Intelligence
Demonstrates situational awareness – knows when and how to adjust leadership style in different situations. Demonstrates self-awareness – understands strengths and weaknesses. Demonstrates empathy – puts themselves in other’s shoes. Assumes positive intent.
Develops and Leads Others
Drives alignment through clear communication of vision, goals, and expectations. Invests time on a regular basis in performance feedback and developmental conversations. Fosters a respectful and inclusive environment. Empowers, motivates, and inspires others. Coaches and mentor others for their development. Guides and persuades others to deliver positive outcomes.
Growth Mindset
Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes. Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure. Thinks like an owner with an entrepreneurial spirit. Demonstrates and encourages intellectual curiosity. Continuous learner; seeks opportunities and knowledge for personal and professional growth. Sees possibilities over problems – actively seeks solutions.
Innovation
Encourages out-of-the box thinking to create new ways of doing things. Continuously seeks to improve and simplify pain points in the business. Anticipates, embraces, and leads change. Develops and executes breakthrough strategies.
Integrity
Does the right thing even under challenging circumstances? Communicates with honesty. Consistently treats others fairly and equitably. Demonstrates reliability and does what they say they will do. Conducts tough conversations and delivers difficult messages with kindness and respect
WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds. Significant travel required
