Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours agoWe saw it 51 min after it went up

Manager, Supply Strategy & Operations

Burq, Inc.

Where
United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, Supply Strategy & OperationsBurq, Inc. · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Burq, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 8 hours ago

The posting

The Supply Strategy & Operations Manager is a critical leadership role at the intersection of strategy and execution. You will own our entire supply-side ecosystem: building and managing relationships with national, regional, and local delivery service providers (DSPs); defining the strategy for how we grow and optimize our supply network; and driving the operational rigor needed to hit best-in-class delivery performance metrics.

What You'll Own

Supply Strategy

  • Define and execute a multi-tier DSP network strategy across national, regional, and local providers to ensure coverage, redundancy, and cost efficiency.
  • Identify white-space markets and capacity gaps; lead the sourcing and onboarding of new DSP partners.
  • Build frameworks for DSP tiering, preferred partner programs, and volume allocation based on performance and strategic fit.
  • Partner with leadership on pricing, margin, and supply economics to inform long-range business planning.

DSP Relationship Management

  • Serve as the primary point of contact for key DSP partners, building trusted, long-term relationships with owner-operators and national account teams.
  • Negotiate contracts, SLAs, and commercial terms with carrier partners.
  • Lead regular business reviews with strategic DSPs, driving accountability against performance targets and surfacing mutual growth opportunities.

Supply Operations & Performance

  • Own core supply KPIs end-to-end, including successful delivery rate, on-time delivery (OTD), cancellations, refund rates, and DSP support ticket resolution.
  • Establish and maintain DSP scorecards; drive structured performance improvement plans (PIPs) for underperforming partners.
  • Lead cross-functional initiatives with Product, Engineering, Merchant Success, and Support to resolve systemic supply issues.
  • Build and maintain operational playbooks for DSP onboarding, incident management, and capacity surge response.
  • Analyze delivery data to identify root causes of failure, surface insights, and implement operational improvements at scale.

Requirements

  • 5+ years of experience in technology, logistics, supply chain, carrier management, or last-mile operations.
  • Proven track record managing external partners or vendor relationships in a performance-driven environment.
  • Strong analytical skills — comfortable building models, interpreting data, and translating findings into decisions.
  • Exceptional communicator with the ability to negotiate, influence, and build trust with external operators and internal stakeholders alike.
  • Experience with DSP networks, gig delivery platforms, or courier operations is a strong plus.
  • Startup or scale-up experience; you thrive in ambiguous environments and can build structure where little exists.
  • Bias toward action — you don't wait for perfect information to move forward.
  • SQL or data visualization skills (Tableau, etc.).
  • Experience structuring and negotiating carrier contracts or MSAs.

Benefits

Investing in you 🙏

  • Competitive Salary, Stock Options, and Performance-based Bonuses
  • Fully Remote
  • Comprehensive Medical, Vision and Dental Insurance

At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Burq, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Burq, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Burq, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.