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Open nowPosted 3 days ago

Admin Executive (Learning Operations Support) @ Central - East

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

Pay
SGD 2,800 – SGD 3,100 a month
Where
Central, Singapore
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Your applicationOpen nowAdmin Executive (Learning Operations Support) @ Central - EastBUSINESS EDGE PERSONNEL SERVICES PTE LTD · Central, Singapore
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  6. 58.1%60 days
This job: posted 3 days ago

The posting

In this role, you will support learning operations, instructional design, leadership development, event management, training budget management and quality assurance. It is an opportunity for a motivated individual to gain broad exposure across learning and development functions while contributing to organisation-wide capability development.

Job Scope:

Learning & Development Administration

  • Monitor completion of mandatory e-learning modules and send reminders on overdue completions.
  • Send “Welcome Pack” emails to new hires and keep the L&D Handbook up to date as an onboarding reference.
  • Keep attendance records for learning and leadership development programmes.
  • Manage electronic records in e-Registry and the L&D SharePoint.
  • Administer FormSG forms and make sure responses are captured and organised accurately.
  • Arrange daily meal indents for office-based staff.

Learning & Leadership Development Programmes (including Academy programmes)

  • Coordinate about 40 learning and leadership development events a year from start to finish.
  • Manage registrations, venue bookings, meal indents, and buying souvenirs and awards.
  • Prepare presentation materials and training resources, and support rehearsals.
  • Handle event-day logistics, set-up and support for trainers.
  • Book flights for about 15 overseas learning trips a year, following travel policies.
  • File acknowledgement emails and submit nomination documents to HROD.

Course Quality Assurance & Evaluation

  • Run learner feedback surveys and post-programme evaluations, and consolidate the results for course and programme reviews.
  • Keep course QA documents (e.g. approved course outlines and assessment plans) organised, audit-ready and easy to retrieve for TPQA purposes.

Training Budget Management

  • Compile and maintain the Training Budget Dashboard, consolidating how budget is used across learning activities.
  • Track unit expenditure, keep accurate expenditure records and support reporting.
  • Flag variances and anomalies to management.

Workforce Management System & Internal Job Postings

  • Keep workforce records in the Workforce Management System accurate and current, and escalate discrepancies.
  • Open and manage internal job posting exercises, including timely publication of vacancies and tracking of applicant records and status.

Process Improvement & Digitalisation

  • Support users and help improve administrative data processes and workflows.

Requirements:

Core Competencies

  • Clear, concise written and verbal communication.
  • Strong interpersonal skills and confidence working with a multi-generational workforce across functions.
  • Analytical thinking and close attention to detail.
  • Good planning, organisation and project coordination, with the ability to juggle multiple priorities and meet deadlines.
  • Collaborative and stakeholder-focused, and able to work independently.
  • Learning agility, initiative, and willingness to try new tools and approaches.
  • Creative, user-centred problem-solving to improve learning experiences and processes.

Technical Competencies

  • Proficient in Microsoft 365, particularly Excel, PowerPoint, Word and Forms.
  • Familiar with digital communication channels such as email EDMs and Telegram.
  • Interest in AI-enabled productivity tools, workflow automation and digital learning technologies.
  • Advantageous:Data visualisation tools (e.g. Power BI, Tableau)Survey tools, learning management systems, content authoring tools or project management platformsBasic data cleaning, descriptive analysis or research methods

Other Information:

  • Main office: Toa Payoh
  • You may need to travel occasionally to OBS campuses, including Pulau Ubin, East Coast, Punggol Reception & Activity Centre and OBS@Coney.
  • Staff ferry and bus transport to Pulau Ubin and OBS@Coney run from designated pick-up and drop-off points.

Working Hours: Mon to Thur: 0830hrs - 1800hrs Fri: 0830hrs - 1730hrs

Salary: $2800 to $3100/month Contract Period: 6 months

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