The posting
Job Scope
- Delivering quality customer service at the Customer Relations Unit, including managing public queries mainly via phone and written channels.
- Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
Requirements:
· Possess good communication and interpersonal skills · Service-oriented and adept at problem solving · Possess a positive, service-oriented attitude and a passion for helping others · Ability to work independently and capable of being an effective team player · Proficient in Microsoft Office applications and comfortable with using IT systems
Contract Period: January 2027 – May 2027
EA License No: 96C4864 Reg. No.: R24121728 EUNICE WOO JING QI



