The posting
Customer Service Officer (Logistics)
Job Type: Full-Time, Permanent Industry: Logistics & Supply Chain Location: East, Singapore
Job Responsibilities
- Coordinate daily operations with customers, warehouses and freight forwarders.
- Process customer orders and arrange shipments and transportation.
- Monitor inventory accuracy and reconcile stock discrepancies between internal records and customers’ warehouse management systems.
- Maintain accurate cycle count records and documentation for audit purposes.
- Monitor operational KPIs and ensure service standards are met.
- Prepare monthly KPI reports and ensure timely submission of reports by the team.
- Support daily logistics operations and provide efficient customer service.
Job Requirements
- Diploma in Logistics, Business Administration or a related discipline is preferred. Business Edge Personnel Services Singapore EA License No: 96C4864 EA Personnel Reg No: R26159908 (Tan Ying Ying)



