Senior User Experience Researcher (Multiple Positions)

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities Partner with cross-functional stakeholders to inform the market research agenda, ensuring alignment between our business objectives and evolving customer needs. Plan, design and execute end-to-end user and product usability research activities to understand user needs and enhance the overall user experience. Synthesize data findings to generate actionable insights for product features and concepts and make recommendations to support management’s strategic business decisions. Leverage user insights to measure the effectiveness of business and marketing strategies. Represent the user’s voice in product discussions with key stakeholders, communicating analytics results through effective written documents and presentations. Stay up-to-date on industry trends, best practices, and emerging methodologies, continually optimizing the research process.

Qualifications Must have a Bachelor's degree or foreign equivalent degree in Psychology, Sociology, Analytics (any), Statistics, Marketing, Economics, or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience in each of the following: Marketing or advertising client research; Applying qualitative and quantitative methods, including focus groups, interviews, surveys, data analysis (SPSS, R or Python), and A/B testing; Collaborating with product managers, sales teams, designers, or content strategists to scope user research and support user-centric strategy decisions; and Coordinating globally distributed projects and collaborating with researchers and stakeholders across regions.

Travel Requirement: Domestic and international travel required up to 25%.

Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $153754 - $208800 per year

To Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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