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Open nowPosted 23 days ago

Vendor Alliances Operations Specialist

bytes0016 open roles

Where
Leatherhead, UK
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Your applicationOpen nowVendor Alliances Operations Specialistbytes001 · Leatherhead, UK

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This job: posted 23 days ago

The posting

POSITION DETAILS:

Position Title:

Vendor Alliances Operations Specialist

Reports to (POSITION):

Head of Alliances

Team:

Vendor Alliances

Department:

Vendor Solutions

Grade (If Applicable):

N/A

 

BYTES:

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here Why Bytes?

Over 800 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin. Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

This role sits at the heart of the Vendor Alliances function, acting as a key enabler of successful vendor partnerships through strong operational governance, commercial insight, and disciplined deal execution. With a primary focus on deal registration, the role ensures vendor opportunities are managed efficiently, accurately, and in line with partner programme requirements, maximising commercial outcomes for Bytes and strengthening vendor confidence. The role also provides structured operational and analytical support to Vendor Alliances Managers, enabling them to focus on strategic vendor growth and Go-To-Market execution.  

 

KEY RESPONSIBILITIES:

Deal Registration & Vendor Governance

Own end-to-end governance of deal registrations across strategic and core vendors

Coordinate with vendors, Vendor Alliances Managers, specialists, and sales teams

Ensure deal registrations are accurate, timely, and compliant with vendor SLAs

Review and report on deal registration approval rates and win/loss ratios

Undertake and analyse loss analysis data to inform future alliance activity

Maintain CRM as the single source of truth for deal data

Vendor Commercial Performance & Insight

Track and manage direct vendor rebates, ensuring accurate governance and reporting

Provide data for reporting on renewal retention, refresh potential, and cross-sell / upsell opportunities

Support Vendor QBRs, performance reviews, and bi-annual client technology update meetings

Analyse alliance performance trends to identify risks and growth opportunities

Vendor Alliances Manager Enablement

Provide operational, administrative, and analytical support to Vendor Alliances Managers

Support preparation and coordination of vendor meetings, QBRs, and sales enablement sessions

Maintain internal vendor documentation and SharePoint / Compass pages

Support tracking of certifications, specialisations, and partner programme requirements

 

WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY)

Internal

Vendor Alliances Managers, Sales Teams, Vendor Specialists, Marketing, Operations

External

Strategic and Core Vendors, Distributors, Marketplace Partners

 

QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Educational Qualifications:

 

ESSENTIAL OR DESIRABLE

Professional Qualifications

 

ESSENTIAL OR DESIRABLE

Years of Experience

 

ESSENTIAL OR DESIRABLE

Other Requirements

 

ESSENTIAL OR DESIRABLE

 

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE) (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE)

Strong organisational skills with excellent attention to detail

Experience working with CRM systems and structured governance processes

Ability to analyse commercial data and provide actionable insight

Strong communication skills with internal and external stakeholders

Understanding of vendor programmes, IT, software, or cloud environments (desirable)

   

MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED – WHAT ARE THE EXPECTED OUTPUTS)

OBJECTIVE

MEASURE

FREQUENCY

Effective governance and execution of deal registrations  

 

 

Improved deal registration approval and win rates  

 

 

Accurate tracking and reporting of vendor rebates  

 

 

High-quality insight supporting Vendor Alliances strategy  

 

 

Positive feedback from Vendor Alliances Managers and vendors  

 

 

           

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