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Open nowPosted 37 days ago

Customer Service Representative - Contract

C & C GROUP88 open roles

Where
1115 Cardiff Blvd, Mississauga, ON L5S 1L8, Canada
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Your applicationOpen nowCustomer Service Representative - ContractC & C GROUP · 1115 Cardiff Blvd, Mississauga, ON L5S 1L8, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on C & C GROUP's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 37 days ago

The posting

Position Summary The CSR would be the first point of contact for our customers. Our responsibilities will include addressing customer inquiries, tracking and updating shipment status, and resolving any issues or concerns that may arise during the shipping process. Your exceptional customer service skills will play a critical role in ensuring customer satisfaction and maintaining positive relationships with our clients.

Location: Mississauga, ON

Schedule: Mon-Friday, 40 hours

What you will do

Support the operations team with customer inquiries Create and actively manage a high volume of orders on a variety of accounts Handle and resolve customer concerns Update customer portals as needed Create and submit customer reports Track and Trace our drivers as required Supply customer delay notifications Schedule delivery appointments when required Assist with training for new employees and cross-training for existing employees

What You’ll Bring

6 months to 1 year High school diploma

Along with the following Skills & Competencies:

Good communication skills. Strong attention to detail. Proficient in the following Microsoft Office programs: Word, Excel and Outlook. Familiarity with trucking, hours of service, and assets. Proven experience in handling multiple priorities. Strong leadership skills

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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