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Open nowPosted 3 days ago

Caesars Rewards Representative

Caesars Entertainment329 open roles

Where
Baltimore, MD, United States
Work mode
On site
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Your applicationOpen nowCaesars Rewards RepresentativeCaesars Entertainment · Baltimore, MD, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Caesars Entertainment's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Caesars Entertainment postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 3 days ago

Caesars Entertainment median: 5 days open

The posting

Job Description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership.

Responsibilities

  • Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of applications.
  • Interacts with all casino related departments.
  • Promotes positive customer service.
  • Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.
  • Assists with the resolution of player complaints and problems.
  • Has view only access to E-Promo account information.
  • Regular attendance for scheduled work required.
  • Provides Family Style Service at all times.
  • May perform other duties as assigned.
  • Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.
  • Greeting daily Line Runs and Charters while providing Family Style Customer Service.
  • Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.
  • Always is available to assist with other duties when required to do so, or as directed by the supervisor.
  • $18.00 Per Hour
  • Bi-Weekly Pay Dates
  • Paid Time Off

Qualifications

  • Must be at least 21 years of age.
  • High school education or equivalent required.
  • 1 year of guest service experience.
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  1. A CV for this posting

    Written against Caesars Entertainment's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Caesars Entertainment's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Caesars Entertainment's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

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The numbers game

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