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Open nowPosted 5 days ago

Cage Cashier-Swing (Horseshoe Bossier)

Caesars Entertainment1,326 open roles

Where
Bossier City, LA, United States
Work mode
On site
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Your applicationOpen nowCage Cashier-Swing (Horseshoe Bossier)Caesars Entertainment · Bossier City, LA, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Caesars Entertainment postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

Caesars Entertainment median: 11 days open

The posting

Job Description

$1,000 SIGN ON BONUS AVAILABLE

The Cage Cashier & Caesars Rewards Representatives provides friendly, efficient, and accurate cashiering services for customers and Team Members. Provides “A” level customer service while enthusiastically promoting the Caesars Rewards program.

Responsibilities

  • Operates assigned bank or window according to procedure.
  • Verifies previous count sheet from assigned bank or, if window, count sheet from the Main Bank.
  • Counts down bank or window at end of each shift and reconciles to the cage accountability or window impressment.
  • Transfers carts to and from the vault, cage, change banks, and poker room.
  • Responsible for the operation of assigned bank or window according to regulations.
  • Presents oneself as a credit to Caesars and encourages others to do the same.
  • Operates coin wrapping equipment.
  • Verifies coin transferred from main cage to vault.
  • Greets and welcomes customers with a smile as a company representative.
  • Serves as Caesars Rewards and customer service role model for other Team Members.
  • Understands, values, and supports the Caesars Rewards program and special events, promotions, and player programs.
  • Resolves customer issues according to the Family-Style Service model using Service Recovery tools.
  • Constantly seeks ways to improve friendly, helpful service, and reduce customer waiting time to positively impact department’s customer service ratings.
  • Effectively and enthusiastically communicates the benefits of the customer loyalty program and provides players with a compelling reason to play at Caesars every time.
  • Cross sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.).
  • Ensures each customer interaction results in increased customer confidence in Caesars Rewards.
  • Knowledgeable about competitors’ programs and can make favorable comparisons.
  • Promotes and executes customer promotions flawlessly.
  • Creates and maintains customer accounts using Caesars computer systems.
  • Issues comps in accordance with department comp and guidelines.
  • Ensures data is accurate and maintains integrity of data.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
  • Performs other duties as assigned.

Qualifications

  • High school diploma or GED required.
  • General cashiering background or prior money-handling experience required.
  • Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
  • Must be able to count money and coins accurately.
  • Must be able to read, write, speak, and understand English.
  • Must be able to get along with co-workers and work as a team.
  • Must be able to work any shift as well as fluctuating window times.

ADDITIONAL REQUIREMENTS

  • Must be able to lift up to 50 lbs.
  • Must be able to stand on feet for long periods of time.
  • Must be able to bend, reach, kneel, twist and grip items.
  • Must be able to respond to visual and aural cues.
  • Must present a well-groomed appearance.
  • Must be able to maneuver to all areas of the cashiering stations and vault.
  • Must be able to work at a fast pace and in stressful situations.
  • Must be able to work calmly and professionally in stressful situations.
  • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
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