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Open nowPosted 26 days ago

Casino Host

Caesars Entertainment1,301 open roles

Where
Chandler, OK, United States
Work mode
On site
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Your applicationOpen nowCasino HostCaesars Entertainment · Chandler, OK, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Caesars Entertainment postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 26 days ago

Caesars Entertainment median: 12 days open

The posting

Job Description

  • Identifies premium slot and table players with emphasis on developing relationships with players.
  • Assists in the development and implementation of new programs and promotions to ensure a steady flow of high-quality patronage.
  • Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system.
  • Increase market share and company profitability in accordance with all gaming regulations.
  • Develops and promotes special events with target areas as directed.
  • Make reservations for high-end guests as appropriate.
  • Represents management at special events and promotions.
  • Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
  • Track guests’ visits, arrange transportation and accommodation and provide complimentaries according to established guidelines.
  • Travels to various markets to meet new potential high-end players.
  • Keeps informed of competitive promotional methods.
  • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Must be able to maintain confidentiality of VIP information
  • Must be able to continuously maneuver around office and casino.
  • Must be able to move quickly around property.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Responds to visual and aural cues.
  • Must be able to work independently and proven to be self-motivated.
  • Must be able to speak, read, write and understand English.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to tolerate areas containing secondhand smoke.

Responsibilities

  • Must be able to continuously maneuver around office and casino.
  • Must be able to move quickly around property.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Responds to visual and aural cues.
  • Must be able to work independently and proven to be self-motivated.
  • Must be able to speak, read, write and understand English.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to tolerate areas containing secondhand smoke

Qualifications

  • Must have proven track record of personally providing excellent customer service.
  • Must possess excellent interpersonal, communication, team-building and problem-solving skills.
  • Must be able to speak, read, write and understand English.
  • College degree in Marketing, Hotel or Business preferred but not required.
  • Must be able to get along with co-workers and work as a team.
  • 2 to 5 years Host or Player Development experience in a major gaming operation of similar size and stature.
  • Must have a proven track record of increasing gaming revenue through established customer base.
  • Must have strong telemarketing skills.
  • Computer literate required
  • Must possess excellent interpersonal, communication, team-building and problem-solving skills.
  • Must be resourceful and highly motivated in seeking out new VIP opportunities.
  • Must be able to work effectively across all departments.
  • Must present a well-groomed, professional appearance.
  • Must be willing to adhere to all Oklahoma and tribal gaming regulations and guidelines.
  • Must be willing to work any shift and any day when necessary.
  • Must be able to work extended hours during special events.
  • Must be at least 21 years of age.
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