The posting
Job Description
Creates and supports a fun, entertaining, and engaging environment where service excellence is consistently delivered. Serves as a dynamic and positive team member while fostering teamwork, morale, motivation, and open communication across departments.
Responsibilities
- Coordinate and execute all entertainment offerings in accordance with regulatory approvals
- Partner with the Events & Promotions team to execute events, promotions, and entertainment initiatives
- Maintain awareness of the entertainment budget while planning and executing programs
- Coordinate with internal departments and external vendors to arrange food & beverage, décor, entertainment, gifts, and supplies
- Accurately track entertainment expenses and prepare reports for analysis
- Supervise on-call Promotions Representatives as needed
- Ensure all music licensing requirements are current and compliant
- Assist with Virginia Gaming Control Board submissions and execute programs within approved guidelines
- Maintain records, reporting tools, and performance tracking for entertainment initiatives
- Execute engaging programs that meet departmental expectations and enhance guest experience
- Effectively communicate entertainment details across the property
- Coordinate support from departments to ensure successful execution and awareness of events
- Maintain strong working relationships with internal stakeholders
- Maintain confidentiality of promotional assets, guest information, and departmental records
- Demonstrate strong organization and the ability to manage multiple priorities simultaneously
- Support measurement of success including execution quality and profitability of entertainment programs
- Work with Purchasing to secure vendors that provide quality services at competitive pricing
- Ensure compliance with Virginia Gaming regulations and internal controls
- Support development and execution of Group Bus programs, including planning, tracking, and guest experience
- Partner with Planning & Analysis to evaluate performance and improve execution strategies
- Ensure effective interdepartmental communication related to Group Bus activity
- Assist with development and implementation of Group Bus packages
- Support departmental budget tracking and cost awareness
- Partner with Caesars Rewards to ensure exceptional guest interactions
Wage: $27.00 per hour
Qualifications
- Must be 21 years of age or older upon employment.
- Degree in Marketing, Communications, Business Administration, or equivalent experience in gaming or hospitality preferred
- Basic computer proficiency (Word, Excel, PowerPoint, etc.)
- Ability to type at least 35 words per minute
- Strong interpersonal and teamwork skills
- Ability to maintain composure and deliver excellent guest service in all situations
ADDITIONAL REQUIREMENTS
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Must be able to speak, read, write, and understand English
- Must be able to tolerate areas containing secondhand smoke
- Ability to maintain regular, predictable attendance
- Ability to work in a fast-paced environment and manage multiple priorities
- Must be able to handle high-volume operations and sensitive guest/team member situations
- Ability to manage multiple projects and adapt to changing priorities
- Must be able to respond to visual and aural cues
- Must have manual dexterity to operate office equipment
- Must be able to recognize and respond to individuals with questions
- Must be able to maneuver throughout the office and property
- Must be able to work independently
- Must be able to lift and carry up to 10 pounds
- Must be able to bend, crouch, kneel, twist, and perform job-related physical duties



