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Open nowPosted 3 days ago

Sportsbook Ticket Writer - Full Time - (Downtown Grand LV)

Caesars Entertainment329 open roles

Where
Las Vegas, NV, United States
Work mode
On site
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Your applicationOpen nowSportsbook Ticket Writer - Full Time - (Downtown Grand LV)Caesars Entertainment · Las Vegas, NV, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Caesars Entertainment's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Caesars Entertainment postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 3 days ago

Caesars Entertainment median: 5 days open

The posting

Job Description

Reporting to the Sportsbook Supervisor, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Responsibilities

  • Provide a top tier level of customer service that encourages customers to come back repeatedly
  • Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
  • Become familiar with our betting options and be able to strike up conversations with customers regarding those options
  • Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
  • Be a positive team member and work collaboratively with other team members and your leadership team
  • Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
  • and gaming control board standards Other duties as assigned

Qualifications

  • Provide a top tier level of customer service that encourages customers to come back repeatedly
  • Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
  • Become familiar with our betting options and be able to strike up conversations with customers regarding those options
  • Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
  • Be a positive team member and work collaboratively with other team members and your leadership team
  • Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
  • and gaming control board standards Other duties as assigned

ADDITIONAL REQUIREMENTS:

  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

About Us

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

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