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Open nowPosted 8 days ago

Representative, Order Entry

caleres713 open roles

Where
8300 Maryland Ave, Clayton, MO 63105, USA
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Your applicationOpen nowRepresentative, Order Entrycaleres · 8300 Maryland Ave, Clayton, MO 63105, USA

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

What We Do – Accountabilities

Ensures accurate entry for order types requiring special handling, unique support, or urgent assistance, typically TPO, PTO, International, and occasionally time sensitive closeouts Ensures proactive communication and partnership between customers, relevant business partners, and Order Management leadership regarding order issues and changes Prioritizes order entry requests to ensure orders meet purchasing / shipping deadlines and visibility for forecasting, escalating for assistance cross functionally when volumes risk SLA Commitments Creates and maintains customer profiles and/or templates detailing customer specific requirements for entry

  Essential Functions

Provides timely and accurate order set up and proofing for all complex order set ups (aka TPO, PTO, International) and closeouts (as resources allow) for all Caleres Brands using preferred system tools (e.g., SAP, Fiori Upload, OE Template, Connect, etc.) Participates in systems and process training and development for staff that enhances quality of service and reduces/eliminates manual activities Proactively communicates order exceptions to appropriate parties when necessary Uses a consistent, efficient Order Entry process following established guides and best practices Monitors, keys, and maintains the sample logs as needed for CAL1, CAL2, LDC, SAM Distribute order confirmations as customers require, and automation cannot solve needs Identifies opportunities for process improvement and recommends solutions Assists with special projects, as needed Assures achievement of individual KPIs and objectives Occasionally assists in administrative elements of onboarding new team members Adheres to established procedures, executing routine tasks independently

  Preferred Qualifications & Education

BS/BA in Business preferred 1-3 years Retail / Wholesale experience (B2B Preferred) Good communication skills required Detail oriented Computer experience Basic MS Office:  Word, Excel, Outlook SAP (S4HANA, Fiori) or equivalent a plus Power BI Reporting a plus

Physical Requirements and/or Environment

Hybrid – HQ (Cube – open space)

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