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Open nowFirst seen 3 days ago

Customer Service Representative (CSR) with Accounting

Caliberly740 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowCustomer Service Representative (CSR) with AccountingCaliberly · Dubai, United Arab Emirates
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Caliberly's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Responsibilities:

  • Handle customer inquiries and complaints via phone, email, or in-person.
  • Provide accurate information about products and services.
  • Ensure high levels of customer satisfaction through excellent service.
  • Maintain and update customer accounts.
  • Ensure accuracy and confidentiality of customer information.
  • Prepare and send invoices to customers.
  • Process payments and manage billing issues.
  • Reconcile accounts and ensure timely payment collection.
  • Assist in preparing financial reports, budgets, and forecasts.
  • Support the accounting team with month-end and year-end closing processes.
  • Accurately enter and update financial data in the company's accounting system.
  • Maintain organized records of financial transactions.
  • Resolve customer issues related to billing, payments, and account discrepancies.
  • Collaborate with other departments to ensure smooth operations.
  • Work closely with the accounting and finance teams.
  • Participate in team meetings and contribute to process improvements.
  • Advanced skills in MS Office Suite, especially Excel.
  • Excellent verbal and written communication skills.
  • Ability to interact professionally with customers and team members.
  • Strong attention to detail and accuracy in financial data management.
  • Ability to handle and resolve customer issues effectively.

Qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Previous experience in customer service and accounting roles is preferred.
  • Proficiency in accounting software (e.g., QuickBooks, SAP).

Skills:

  • Strong interpersonal skills to interact with customers and team members.
  • Excellent organizational and time management skills.
  • Ability to analyze financial data and generate reports.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • A customer-centric approach to service delivery.
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