Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Senior Manager - HR Ops

Caliberly740 open roles

Where
Dubai, United Arab Emirates
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Manager - HR OpsCaliberly · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Caliberly's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Job Title - Senior Manager - HR Ops

About the Role

We are seeking a seasoned and strategic HR Operations leader to manage and scale the HR operational delivery arm of a staffing & HR outsourcing organisation. The successful candidate will oversee end-to-end HR operations including workforce onboarding & offboarding, payroll, visa/immigration service, vendor management, HRIS, compliance, and client-service integration. You will ensure service excellence, process efficiency, regulatory compliance and contribute to the business growth through operational optimisation.

Key Responsibilities

Develop and implement the HR operations strategy in line with the organisations service-offering and growth targets (contract staffing, PEO/EOR, payroll outsourcing, employer-of-record).

Oversee day-to-day HR operational delivery: onboarding, payroll processing, benefits administration, visa/immigration, employee lifecycle management and data integrity.

Lead and continuously improve HR processes, workflows and system automation (HRIS, ticketing systems, self-service portals) to drive efficiency and scalability.

Manage a multi-national, multi-entity workforce and ensure alignment of HR service levels across geographies and client segments.

Ensure full compliance with UAE labour law, immigration regulations, visa services, data privacy and audit requirements; manage vendor contracts, service-levels (SLAs) and quality assurance.

Provide leadership, mentoring and performance management for HR operations teams (PAYROLL, HRIS, visa/immigration, vendor coordination).

Serve as key stakeholder-partner: liaise with clients, internal teams (sales, finance, legal, operations) and vendors to ensure seamless service delivery, issue escalation and client satisfaction.

Monitor, report and analyse key operational metrics (time-to-onboard, payroll accuracy, visa renewal cycle, client satisfaction, cost per hire), identify trends and implement corrective action.

Prepare operational budgets, manage cost efficiencies and support commercial growth of the HR outsourcing business.

Drive continuous improvement and change management initiatives: digital transformation of HR operations, vendor consolidation, process standardisation, and risk mitigation.

Support business development via operational readiness for new contracts, integration of client HR operations, and transition of workforce services.

Qualifications & Experience

Bachelors degree in Human Resources, Business Administration, or related field. Masters or relevant HR/Business certification preferred.

Minimum 8-12 years experience in HR operations or HR services delivery, with at least 3-5 years in a senior leadership role within staffing, workforce solutions, HR outsourcing or professional services in the UAE/GCC region.

Deep knowledge of UAE labour law, immigration/visa processes, payroll and HR compliance in a staffing/outsourcing context.

Demonstrated experience managing HR service delivery, outsourcing vendors, multi-country operations and high-volume workforce.

Strong commercial acumen: ability to manage budgets, optimise costs, drive service-metrics and link operations to business growth.

Excellent leadership, stakeholder management and communication skills; able to influence C-Suite clients and manage internal teams.

Comfortable working with HRIS systems, data-analytics, dashboarding and process automation tools.

Fluency in English required; Arabic proficiency is an advantage.

Key Competencies & Behaviours

Strategic thinker: able to design and drive HR operations aligned with business objectives.

Results-oriented and process-driven: focused on service excellence, operational metrics and continuous improvement.

Customer-centric: strong service mindset towards internal and external clients.

Collaborative and influencing: works effectively across functions, leads change and manages vendor/client partnerships.

Adaptable and resilient: able to thrive in a fast-paced outsourcing environment with evolving priorities.

Integrity and compliance-focused: maintains high standards of confidentiality, accuracy and regulatory adherence.

What We Offer

Competitive salary and performance-based incentives aligned with operational and business outcomes.

Opportunity to lead HR operations for a major staffing & HR outsourcing service in the region, with exposure to large-scale contracts and multi-country workforce.

A role with significant influence over process design, digital transformation, service excellence and business growth.

Career growth prospects in an organisation growing regionally and offering diverse HR service lines.

Apply now!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Caliberly's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Caliberly's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Caliberly's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.