The posting
We are seeking a highly organized and detail-oriented Sales Coordinator to support the Sales Team at Canad Inns. This role is ideal for a professional who thrives in a dynamic hospitality environment and is passionate about delivering exceptional service and building meaningful relationships.
As a key member of the Sales Team, the Sales Coordinator will contribute to a seamless experience for clients, guests, and internal stakeholders through effective communication, strong organizational abilities, and a proactive approach. The successful candidate will bring professionalism, adaptability, and a collaborative mindset while supporting the continued growth and success of all Canad Inns Destination Centres.
Key Accountabilities/Responsibilities:
- Perform general office duties to support Sales (e.g., filing, sending emails, typing, copying).
- Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, event orders and floor plans).
- Maintain accurate profiles and databases of all accounts.
- Input client decision information based on input and direction from the Sales Manager.
- As a key contact with our clients, use sales techniques that maximize revenue while working with and communicating with guests on event details.
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, promotions, restaurants, special events).
- Responsible for answering Destination Centre direct inquiries.
- Assist in the organization, coordination and execution of specific functions handled by the Sales Team (e.g., familiarization tours, client events, sales calls, etc.).
- Prepare and execute weekly distribution to Destination Centres.
- Attend and participate in Sales training and meetings as required.
- Promote awareness of the Canad Inns brand image internally and externally.
- Present a professional image through effective written and verbal communication skills.
- In the absence of the Sales Managers, serve as a resource or contact for internal and external stakeholders.
- Assist in market research, identify and communicate trends, major shifts and business focus of key market segments.
- Responsible for office administrative duties including organizing site visits, processing purchase orders, ordering supplies, report generation as needed, and participating in phone coverage.
- Handle select projects as required by Corporate Sales.
- Answer telephones, qualify lead inquiries, direct calls and relay messages in a timely manner.
- Maintain all sales systems, such as sales records and reports, conference calendars, traces of history and potentials, logs of groups not previously accommodated, and mailing lists.
Qualifications:
- Previous experience in hospitality, sales, event coordination, customer service, administration, or a related field is preferred.
- Proficiency in Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint. Experience with a Sales & Catering program, Property Management System (PMS), or similar hospitality systems is considered an asset.
- Excellent verbal and written communication skills, with the ability to prepare professional correspondence and communicate effectively with a variety of stakeholders.
- Demonstrated commitment to delivering exceptional customer service and building positive relationships with guests, clients, and colleagues.
- Proven ability to manage multiple priorities and deadlines in a fast-paced hospitality environment.
- Strong organizational skills with a high level of accuracy, attention to detail, and follow-through.
- Demonstrated ability to work collaboratively in a team-oriented environment.
- Demonstrates accountability and a proactive approach to problem-solving.
- Ability to represent Canad Inns professionally while providing exceptional service to both internal and external customers.
Our benefits to support your success:
- RRSP matching contributions up to 3% of an employee's pre-tax salary.
- Comprehensive Group Benefit Program featuring Extended Health Care.
- Continued education assistance, Scholarships.
- Participation in the Employee Canadvantage Rewards Program.
- Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
- Canad Inns Meal Plan, providing one complimentary meal per working day.
- Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
- Employee Referral Program.
- Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
- Career Growth Opportunities.
About Canad Inns:
Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.
We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.
Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.
