The posting
What you’ll do:
Business Analysis Planning:
- Plan the business analysis approach, including analysis activities, deliverables, stakeholders, methods, governance, dependencies, review points, approvals, tools, and timing required to support project outcomes.
- Ensure business analysis activities are logically sequenced, aligned to project milestones, and clearly understood by contributors, reviewers, and decision-makers.
Stakeholder Discovery & Facilitation:
- Identify the appropriate stakeholders and facilitate workshops, interviews, observations, and working sessions to build shared understanding.
- Work across business leaders, operations, technology, vendors, partners, and subject-matter experts to gather relevant perspectives and align on business needs.
- Facilitate productive discussions, resolve differences, document decisions, and surface unresolved questions.
- Maintain clear follow-through on open questions, commitments, and agreed actions.
Requirements Discovery & Specification:
- Elicit and analyze business and user needs, constraints, assumptions, problems, opportunities, and desired outcomes.
- Develop clear business, stakeholder, functional, non-functional, data, reporting, interface, and transition requirements.
- Define business rules and acceptance criteria to ensure requirements are clear, complete, feasible, prioritized, testable, and aligned to verified business needs.
- Ensure requirements are usable by delivery, testing, training, and operational teams.
Traceability & Change Control:
- Maintain traceability between business needs, requirements, solution designs, test cases, defects, decisions, and deliverables from discovery through implementation.
- Assess proposed changes across scope, value, process, technology, data, testing, schedule, cost, and operational readiness.
- Maintain visibility of requirement status, coverage, decisions, and approved changes.
- Support appropriate change control before approved baselines are updated.
Process & Solution Analysis:
- Document and analyze current- and future-state processes, scenarios, use cases, handoffs, roles, controls, and pain points.
- Evaluate solution options and support evidence-based recommendations that improve value, control, efficiency, usability, and operational outcomes.
- Identify opportunities to improve processes while ensuring future-state solutions address confirmed business needs.
- Clearly define roles, controls, handoffs, and business impacts associated with proposed solutions.
Data, Reporting & Information Requirements:
- Develop data requirements and definitions and map relevant data sources and flows.
- Identify data quality risks and clarify data ownership, integration, reporting, control, and reconciliation requirements.
- Validate calculations, reports, controls, and information outputs to support operational and business decision-making.
- Promote consistent data and reporting definitions and ensure quality risks are visible to relevant stakeholders.
Scope, Value & Decision Support:
- Clarify problem statements, objectives, scope boundaries, assumptions, options, benefits, measures, and trade-offs.
- Connect project scope and delivery decisions to confirmed business needs, objectives, and expected benefits.
- Identify scope gaps or potential value erosion and help maintain alignment between delivery decisions and desired business outcomes.
- Separate facts from assumptions and conduct root-cause and impact analysis.
- Prepare decision-ready options, constraints, trade-offs, dependencies, risks, and recommendations to support timely and informed decisions.
Testing & Business Acceptance:
- Develop or support test scenarios, test cases, test data, and expected results aligned to approved requirements and critical business scenarios.
- Support requirements coverage, defect triage, retesting, and the definition of testing entry and exit criteria.
- Ensure defects, test results, and acceptance decisions are supported by clear evidence.
- Support business acceptance and sign-off activities prior to implementation.
Change Impact & Operational Readiness:
- Assess solution impacts to people, processes, roles, policies, data, controls, training, communication, support, and operations.
- Coordinate with organizational change, training, operations, and support teams to identify readiness gaps and transition risks.
- Support training, adoption, transition, and operational readiness activities ahead of implementation.
- Ensure impacted stakeholders understand what is changing and that key readiness needs and risks are visible prior to implementation.
What you bring:
- Experience performing business analysis within projects, programs, process improvements, technology implementations, or operational change initiatives.
- Demonstrated capability in stakeholder analysis, facilitated discovery, requirements elicitation, analysis, specification, validation, and traceability.
- Ability to create process maps, use cases, scenarios, business rules, acceptance criteria, data requirements, and decision-ready analysis.
- Working knowledge of testing, defect management, business acceptance, change control, operational readiness, and project delivery governance.
- Strong analytical thinking and structured problem-solving skills, including the ability to conduct root-cause and impact analysis and distinguish facts from assumptions.
- Strong active listening, facilitation, written communication, organization, and follow-through skills.
- Ability to work effectively across matrix teams with business leaders, operations, technology, vendors, partners, and subject-matter experts.
- Demonstrated ability to challenge assumptions constructively, organize complex information, and develop practical recommendations aligned to measurable business outcomes.
- Practical AI skills, including Microsoft Copilot expertise and proficiency with other digital tools, used to develop process flows, standard operating procedures (SOPs), work instructions, and other operational documentation and activities.
- Experience with predictive, adaptive, or hybrid project delivery approaches is considered an asset.
- Post-secondary education in business, engineering, supply chain, technology, business analysis, project management, or a related discipline, or equivalent practical experience.
- IIBA ECBA, CCBA, CBAP, PMI-PBA, CAPM, PMP, or an equivalent business analysis or project management credential is considered an asset.
- Strong ownership, curiosity, adaptability, sound judgement, ethical conduct, inclusive collaboration, and commitment to continuous learning.
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives, Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities and product discounts
Broadband Salary Range: $53,000 – $88,000.
Our typical hiring range is between $53,000 and $75,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
