Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

GBM - Public Dept-London-Vice President-UX Designer – Design the Future of Operations Internal Workflow Platforms

Candidate Experience Site - Lateral696 open roles

Where
London, Greater London, England, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGBM - Public Dept-London-Vice President-UX Designer – Design the Future of Operations Internal Workflow PlatformsCandidate Experience Site - Lateral · London, Greater London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Candidate Experience Site - Lateral's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Candidate Experience Site - Lateral postings stay open a median of 21 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted yesterday

Candidate Experience Site - Lateral median: 21 days open

The posting

Job Description

GBM Operations is redesigning how work is performed as operational expertise, digital platforms and AI-enabled agents increasingly come together. We are moving beyond improving individual screens and workflows towards a future operating model in which people and technology collaborate differently.

We are hiring a UX Designer to help shape this transition from understanding current workflows, to designing human–AI operating models, to creating the experiences, standards and frameworks that will underpin the next generation of internal platforms. A key part of the role will be designing unified user experiences that bring together capabilities and data from multiple legacy systems, reducing fragmented journeys, organizational silos and the need for users to move between disconnected tools. This is a newly created role with the opportunity to influence both how our platforms are designed and how work across GBM Operations evolves.

About the Transformation Organization

You will join a newly established transformation organization focused on modernizing and redesigning GBM Operations platforms, workflows and user experiences. Our mission is to simplify how work gets done, embed AI responsibly into operational processes and create scalable standards for the next generation of internal platforms.

You will work alongside Product Managers, Engineers, Operations subject-matter experts, AI specialists and members of the firm’s broader UX network to translate this vision into practical, intuitive experiences.

Key Responsibilities

  • Understand how work happens: Observe users, map workflows and identify opportunities to simplify tasks, reduce friction and improve decision-making.
  • Design future ways of working: Help define how employees and AI-enabled agents will collaborate across operational processes.
  • Create end-to-end experiences: Develop user journeys, wireframes and prototypes that translate future-state concepts into intuitive internal tools. Design unified interfaces that converge workflows, data and capabilities across legacy systems, helping users work across organizational boundaries through a consistent experience rather than disconnected applications.
  • Detailed Engineering Handoff & Specification: Produce highly detailed Figma design files that serve as single-source-of-truth implementation blueprints, not open-ended design suggestions.
  • Partner through delivery: Work closely with Product, Engineering, Operations and AI specialists from early discoveries through implementation and iteration post release to prioritize continuous improvements

What You’ll Bring

  • 5–7 years of experience designing digital products, enterprise platforms or complex workflows.
  • Strong user-centered design skills, including research, journey mapping, interaction design, prototyping and testing.
  • Ability to simplify complex processes and translate user needs into clear design solutions.
  • Proficiency in Figma or comparable design and prototyping tools. Deliver production-ready Figma components, token architectures, and detailed interaction specs that leave no ambiguity for developers.
  • Experience collaborating with Product, Front and Back-end Engineering and business stakeholders in an Agile environment.
  • Strong communication skills and a practical, collaborative approach to delivery with ability to challenge constructively to protect critical UX outcomes.
  • Curiosity about how AI and emerging technology can change the way people work.

Helpful, but Not Essential

  • Experience designing internal, operational or data-intensive platforms.
  • Exposure to AI-enabled products, copilots or human-in-the-loop workflows.
  • Experience in financial services, regulated environments or complex enterprise organizations.
  • Familiarity with design systems and reusable experience patterns.
  • Experience measuring product adoption or usability outcomes.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Candidate Experience Site - Lateral's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Candidate Experience Site - Lateral's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Candidate Experience Site - Lateral's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.