Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

Application Support Analyst I

Canyon County25 open roles

Where
1115 E Albany St, Caldwell, ID 83605, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowApplication Support Analyst ICanyon County · 1115 E Albany St, Caldwell, ID 83605, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Canyon County's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

Job Summary The Application Support Analyst I provides technical and analytical support for Canyon County’s enterprise applications. The position assists departments and elected offices with routine to moderately complex application issues, system testing and implementation, reporting, documentation, and user support. Complex or unresolved issues are escalated to senior staff or the appropriate technical team. This position reports to the IT Operations Manager. Key Responsibilities:

Application Support and Issue Resolution

Provide day-to-day support for enterprise applications used by County departments and elected offices. Analyze and troubleshoot application issues, document resolutions, and communicate status to affected users. Escalate complex or unresolved issues to the Application Support Analyst II or the appropriate technical team in a timely manner.

 

Application Testing, Deployment and Administration

Evaluate, test, and assist with the deployment of new applications, updates, patches, and system enhancements. Participate in system implementation, upgrade, validation, and data-conversion activities Partner with the Development team on basic IIS and Apache administration and web-application troubleshooting.

 

Reporting, Data and Documentation

Support Database Administration with basic administrative tasks, query development, report writing, and complex data requests. Design, develop, and maintain SSRS reports by translating department and elected-office requirements into finished reports. Create and maintain system documentation, knowledge-base articles, training materials, and standard operating procedures.

 

System Improvement, Vendor and User Support

Coordinate with software vendors on support tickets, upgrades, and escalations as needed. Review Help Desk trends and end-user issues and recommend training, communication, or documentation improvements. Recommend the use or installation of new applications, releases, upgrades, and system improvements.

 

Other Duties

Performs all work duties and activities following County policies, procedures, and safety practices All other duties as assigned

Qualifications Skills and Abilities

Knowledge of Microsoft Windows, Microsoft 365, and Microsoft Access. Working knowledge of enterprise applications and related technologies, including IIS, Apache, PHP, WordPress, .NET, C#, XML, VBA, and HTML. Knowledge of SQL, Transact-SQL, SSRS reporting, query development, and report writing. Familiarity with Power BI, Karpel, Aumentum, ProVal, OnBase, and enterprise content management systems. Ability to analyze application issues, identify solutions, and translate business needs into technical requirements. Ability to create clear system documentation, training materials, knowledge-base articles, and standard operating procedures. Ability to work independently, exercise sound judgment, and manage competing priorities in a fast-paced environment. Ability to communicate effectively and work cooperatively with employees, vendors, elected offices, and members of the public.

        Special Qualifications

Must possess a valid Driver’s License Must successfully complete a background investigation through the National Crime Information Center (NCIC)

  Education and Experience

High school graduate or GED certificate required; Bachelor of Science Computer Science a plus; MCSE or equivalent formal training 1 - 3 years Application Support or Programming experience Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

Essential Physical Abilities

Clear speech with or without accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information Visual acuity, with or without accommodation, to read instructions, review and organize documents Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks  Ability to lift 50 lbs

  Disclaimer: To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.    Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Canyon County's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Canyon County's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Canyon County's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.