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Open nowPosted 25 days ago

Guest Relations Supervisor

Canyon Ranch105 open roles

Where
Las Vegas, Nevada, United States
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Your applicationOpen nowGuest Relations SupervisorCanyon Ranch · Las Vegas, Nevada, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Canyon Ranch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Canyon Ranch postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 25 days ago

Canyon Ranch median: 1 days open

The posting

Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests through its renowned wellness destination resorts in Tucson, Arizona, and Lenox, Massachusetts, and will soon expand its legacy with the highly anticipated opening of CR Austin in October 2026. Designed to redefine luxury wellness, the newest destination resort will bring the Canyon Ranch experience to the heart of Texas.

In addition, Canyon Ranch operates its Lifestyle Club in Dallas-Fort Worth, Texas, bringing its signature wellness experience to members in a convenient, community-focused setting.

Canyon Ranch also operates North America's largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and its wellness destinations have consistently been recognized among the nation's premier wellness experiences.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

  • Guest Experience: Resolve internal and external guest concerns promptly, professionally, and discreetly while maintaining Canyon Ranch and Forbes service standards. Anticipate guest needs, collaborate across departments, and provide Guest Relations Advisor coverage as needed.
  • Staff Supervision: Manage and adjust Guest Relations team schedules to ensure appropriate coverage while directing and delegating daily responsibilities to support seamless operations and consistent guest service.
  • Financial Responsibility: Manage labor costs by optimizing schedules and minimizing overtime while supporting team engagement, monthly sales goals, and current promotional initiatives.
  • Safety & Cleanliness: Maintain a safe, clean, and compliant environment by ensuring Canyon Ranch safety guidelines and departmental standards are consistently followed.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

  • Limited experience required (1-2 years previous experience in same or related field).
  • Strong verbal and written communication, organizational, judgment, and time-management skills.
  • Excellent attention to detail with the ability to handle confidential information professionally and appropriately.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to multi-task, adapt to changing priorities, and make sound decisions independently.
  • A positive, approachable, and service-oriented demeanor, with the ability to build strong relationships and contribute effectively as part of a team.

within 6 months oh hire:

  • CPR/AED Certification
  • Clark County Food Handlers Card

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

  • Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
  • Employer-paid life insurance and Employee Assistance Program
  • Vision and Dental benefits
  • Paid Maternity leave
  • A supportive, collaborative work environment with opportunities for professional growth.
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  1. A CV for this posting

    Written against Canyon Ranch's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Canyon Ranch's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Canyon Ranch's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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