The posting
We are looking for a dependable and organized Office Clerk to join our healthcare clinic. This role involves a mix of remote and in-office tasks, providing administrative support to ensure the smooth operation of the clinic. The ideal candidate will have strong communication skills, attention to detail, and the ability to perform administrative tasks both independently and as part of a team.
Responsibilities:
- Handle phone calls and emails, directing inquiries to the appropriate staff.
- Manage patient scheduling, including appointment bookings, rescheduling, and reminders.
- Process patient intake forms, maintain patient records, and ensure they are up-to-date.
- Assist with patient check-ins and provide general information to patients both remotely and in the office.
- Coordinate with medical staff to ensure smooth office operations and timely patient care.
- Perform general office duties such as filing, data entry, and organizing office supplies.
- Help with insurance verification and billing tasks as needed.
- Prepare reports, documents, and correspondence for the clinic team.
- Assist with basic administrative tasks in the clinic when working on-site.
- Ensure patient confidentiality by following HIPAA regulations.
Requirements:
- High school diploma or equivalent.
- Previous experience in office administration or a similar role.
- Strong communication skills (both written and verbal).
- Proficient in office software (e.g., Microsoft Office, Google Suite).
- Ability to work independently and manage time effectively.
- Strong organizational skills with great attention to detail.
- Ability to work part-time or full-time in a hybrid model (combining both remote and in-office work).
- Knowledge of HIPAA regulations and maintaining patient confidentiality is a plus.
Benefits:
- Hybrid work schedule with flexibility to work from home and in the clinic.
- Paid training to help you get up to speed in the role.
- Health insurance options
- Paid time off (PTO) and sick leave.
