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Open nowFirst seen 37 hours ago

Automotive Vehicle Exchange Specialist

Capital Nissan of Wilmington9 open roles

Where
Wilmington, NC
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Your applicationOpen nowAutomotive Vehicle Exchange SpecialistCapital Nissan of Wilmington · Wilmington, NC

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: first seen 37 hours ago

The posting

Capital Auto Group is looking for a customer-focused, motivated Automotive Vehicle Exchange Specialist to help customers explore opportunities to upgrade or exchange their current vehicles. This role focuses on building relationships, evaluating trade-ins, and creating a seamless customer experience while maximizing sales opportunities.

What You’ll Be Doing

  • Connect with customers interested in upgrading or exchanging their vehicles.
  • Build relationships, understand customer needs, and present vehicle options.
  • Evaluate trade-in vehicles and determine market value.
  • Explain the benefits of upgrading and transitioning into another vehicle.
  • Negotiate trade-in values and pricing to create mutually beneficial deals.
  • Assist with vehicle exchange paperwork and documentation.
  • Build lasting customer relationships that encourage repeat business and referrals.
  • Perform other duties as assigned.

What We’re Looking For

  • Experience in automotive sales, vehicle appraisals, or customer service.
  • Strong communication, negotiation, and relationship-building skills.
  • Knowledge of automotive products, vehicle features, and market trends.
  • Strong attention to detail and organizational skills.
  • Ability to thrive in a fast-paced, customer-focused environment.
  • Successful completion of required pre-employment screenings.

What We Offer

  • Competitive pay
  • Health insurance
  • Paid time off (PTO)
  • 401(k)

Why Capital?

Our Greatest Capital is Our People. With 20 automotive and powersports franchises and more than 1,500 team members, Capital Auto Group combines the resources of a growing organization with the relationships and culture of a family-owned business. We’re committed to professional growth, rewarding performance, and building careers — not just filling roles. Ready for your next move? Come grow with CAPITAL!

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.

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