Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 202 days ago

Timeshare Quality Assurance Representative

Capital Vacations244 open roles

Where
North Myrtle Beach, SC, US
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTimeshare Quality Assurance RepresentativeCapital Vacations · North Myrtle Beach, SC, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Capital Vacations's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Capital Vacations postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 202 days ago

Capital Vacations median: 1 days open

The posting

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.

We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.

The Ideal Candidate:

  • Flexibility to work weekends and holidays.
  • Professional demeanor with a tenacious attitude.
  • Detailed-oriented with strong problem solving skills.
  • Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.

Principal Duties and Responsibilities

  • Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.
  • Assists with contracts, processes and other functions in the office as needed or requested.
  • Verifies all documents for accuracy; checks contracts for errors and omissions.
  • Adheres to regulation and company policies/procedures concerning the Timeshare closing process.
  • Handles misrepresentation concerns and client disputes and reports when necessary.
  • Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.
  • Protects the company from misrepresentations.
  • Must close a “Reasonable Percentage” (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.
  • Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.
  • Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.
  • Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.
  • One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.
  • Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.
  • All other duties as requested.

Education, Essential Training / Certifications, and Experience:

  • High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.
  • Sales experience within the Timeshare industry
  • Possess and maintain Notary credentials

Skills, Knowledge, and Abilities:

  • Sales experience
  • Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)
  • Maintain low Net Cancellation rate (14% and below)
  • Customer service skills
  • Written and oral communication skills
  • Typing and basic computer skills
  • Flexible schedule

Shift:

  • Additional hours may be required to meet deadlines or cover shifts
  • Regular Hours, On-Call, and Weekend

Travel:

  • Participation in Road Shows is required
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Capital Vacations's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Capital Vacations's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Capital Vacations's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.