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Open nowPosted 5 days ago

Back Office Payments Officer

capital45 open roles

Where
Melbourne, Victoria, Australia
Work mode
Hybrid
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Your applicationOpen nowBack Office Payments Officercapital · Melbourne, Victoria, Australia

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on capital's own form.

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 5 days ago

The posting

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

  • Process daily client payment transactions (funds in/out) accurately and within established timeframes, ensuring adherence to company procedures and service levels.
  • Coordinate with internal teams (AML, Compliance, Customer Support, Sales, Accounting and Reconciliation) to support all payment and back-office related tasks.
  • Communicate effectively with the company’s banks and payment providers to resolve payment or reconciliation issues.
  • Monitor payment activity to ensure accuracy, detect irregularities, and escalate any unusual transactions when required.
  • Perform additional duties as needed to support team objectives and overall business operations.

Requirements:

  • Business proficiency in English, both written and spoken.
  • Experience with Zendesk is a plus.
  • Professional experience in a financial institution (e.g. banking sector or fintech) is a plus.
  • Strong attention to detail and ability to multitask.
  • Flexibility to work in a shift-based schedule.
  • Ability to work effectively as part of a team in a dynamic environment.
  • Experience in a payments department, including:
  • Processing payouts and pay-ins (deposits).
  • Reviewing and accepting client deposits.
  • Processing client withdrawals.
  • Reviewing customer documents for AML (Anti-Money Laundering) compliance.

What Will You Get in Return?

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.

• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid

• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.

• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.

• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!

• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!

• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

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