The posting
We're Hiring: Customer Service Representative (Full-Time) | Robertsdale, AL Capitol City Produce is growing, and we’re on the lookout for an EXCEPTIONAL Customer Service Representative to join our team! If you thrive in a fast-paced environment, are detail-oriented, and deliver top-tier professionalism under pressure, we want to hear from you. What You’ll Do:As a valued member of our family-owned business, you’ll play a key role in providing outstanding service to our customers. This position is responsible for: Accurately taking and entering customer orders via phone. Monitoring customer order patterns and identifying trends or concerns. Proactively contacting appropriate personnel to resolve issues. Managing multiple high-volume phone lines with professionalism and efficiency. Supporting customers with questions or updates regarding products or services. Why You’ll Love It Here:At Capitol City Produce, we invest in our team and offer benefits that go beyond the basics:
Weekly Pay & On-Demand Pay Access Paid Vacations and Holidays Medical, Dental, Vision & Supplemental Insurance Options 401(k) with Company Match Wellness Program & Employee Development Secured Access Facility Opportunities for Advancement Family-Owned Culture with 70+ Years of Service Excellence
What You Bring to the Table:✔ High school diploma or equivalent✔ 3–6 years of customer service experience (required)✔ Excellent communication and problem-solving skills✔ Friendly, helpful, and professional demeanor✔ Proficient in 10-key data entry✔ Experience with Google Suite and Excel✔ Ability to work flexible hours, including evenings, weekends, and occasional holidays Schedule Requirements: Must be available to work one Saturday morning or holiday following training Occasional mid/night shifts may be required



