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Open nowPosted 13 days ago

Principal Professional Services Consultant

CaptivateIQ25 open roles

Pay
$135,000 – $200,000 a year
Where
Remote
Work mode
Remote
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Your applicationOpen nowPrincipal Professional Services ConsultantCaptivateIQ · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CaptivateIQ's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. CaptivateIQ postings stay open a median of 18 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 13 days ago

CaptivateIQ median: 18 days open

The posting

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

What You’ll Do

  • Lead full-cycle CaptivateIQ implementations, from requirements and comp plan design through data structure, build-out, UAT, and go-live, designing configurations that make each customer’s plan efficient and repeatable.
  • Own project timelines across multiple concurrent implementations, setting expectations with customers and internal stakeholders.
  • Serve as the primary client-facing contact, building trust with customer admin teams and handing off cleanly to Customer Success at go-live.
  • Scope new implementation or post-implementation services and support related negotiations as needed.
  • Become an expert in CaptivateIQ and sales commission structures, partnering with Product Managers, Customer Success Managers, and Sales throughout the engagement.
  • Proactively escalate project and account risks, maintain your billable utilization target, and define team best practices that raise the bar for delivery quality.

What You'll Bring

  • Background in sales compensation, as a consultant or as an administrator/practitioner using a comp tool in-house.
  • 10+ years of experience as a consultant or implementation professional, with demonstrated project leadership (managing other consultants is not required).
  • Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar); comfort with object-oriented and relational data concepts.
  • Excellent time management, able to move seamlessly between client meetings and hands-on build work, prioritizing across multiple engagements.
  • Friendly, obsessively customer-focused, and service-oriented, with strong problem-solving instincts.
  • Strong communication, analytical, and collaboration skills; comfortable working independently while knowing when to seek guidance.
  • A startup mindset, comfortable with ambiguity in a fast-changing environment, with a clear sense of why that environment is the right fit for you.
  • Background at a SaaS/technology company.

Nice to Have

  • SQL experience.
  • Experience with AI implementation.
  • Experience with CaptivateIQ or a competitor's sales compensation software (e.g., Xactly, Varicent, SAP Commissions).
  • Proficiency with CRMs (e.g., Salesforce) or ERPs (e.g., NetSuite).

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

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