Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

IT Support Specialist

Care Dimensions19 open roles

Pay
$30 – $35 an hour
Where
Danvers, MA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support SpecialistCare Dimensions · Danvers, MA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Care Dimensions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Care Dimensions postings stay open a median of 19 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 17 days ago

Care Dimensions median: 19 days open

The posting

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.

IT Support Specialist

Local Candidates as this is on Site

Full-Time | On-site in Danvers, MA Monday – Friday | 8:00 AM – 4:30 PM

Are you passionate about using your IT skills to support meaningful, mission-driven work? Join the Care Dimensions team as an Applications and Systems Support Specialist and help ensure our technology systems run smoothly so our dedicated staff can focus on compassionate care.

In this role, you'll provide hands-on support and troubleshooting for a range of software and hardware systems, assist technical training, and help implement improvements that directly enhance patient care and organizational efficiency.

You’ll collaborate with the experienced IT team and other departments across the organization to deliver innovative solutions that make a difference. Whether resolving help desk tickets or supporting vital system upgrades, your work will contribute to the success of a healthcare organization with heart.

What We’re Looking For:

  • Associate’s degree in Computer Science or equivalent experience
  • Minimum of 1–2 years of related IT experience; healthcare/clinical systems experience a plus
  • Skilled in computer hardware, software, and the technical aspects of information systems including data processing methods, practices and procedures.
  • Working knowledge of client/server systems, networking, and other technologies including, but not limited to: Active Directory (AD) User Account Management, AD Group Policy, Mobile Device Management (AirWatch or Intune), remote access methods including VPN and multifactor authentication, remote support tools (TeamViewer, RDP), Microsoft 365, Windows Operating Systems, Microsoft Autopilot, Endpoint security patching/endpoint security technologies, Apple iOS and iPadOS, Wireless Networks.
  • Experience with implementing, testing, and troubleshooting system software.
  • Knowledge of documentation guides and instructional workflows.
  • Independent judgment, skill, and experience in determining computer problems and coordinating hardware/software solutions - a must.
  • Keen analytical capabilities and problem-solving abilities required.
  • Familiarity with providing training and technical systems support to non-technical employees.
  • Familiarity with HIPAA security or other regulatory agency standards.
  • Strong written and verbal communication skills.
  • Strong attention to detail, specifically in regard to process documentation
  • Requires ability to participate in team on-call rotation schedule for off-hours user support

The Pay Range listed is the anticipated hiring range of this position. Precise pay rates are determined through consideration of one or more of the following: education, training, relevant experience and work location. There are some cases in which the pay rate could exceed the range listed on this job post. Care Dimensions also offers a comprehensive benefits package – including employer-sponsored health insurance, paid time-off, tuition reimbursement, student loan paydown, supplemental insurance options and more – which adds to the company’s generous total rewards package.

Pay Range

$30—$35 USD

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Care Dimensions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Care Dimensions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Care Dimensions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.