The posting
About the role
The Chief of Staff is a force multiplier for the Climate Solutions Americas (CSA) Commercial HVAC (CHVAC) President and the leadership team. The role exists to sharpen the President's focus, accelerate the leadership team's execution, and make sure the organization spends its energy on what matters most. Sitting at the intersection of strategy and operations, the Chief of Staff turns priorities into action, brings order to a fast-moving agenda, and ensures decisions are made with the right information, by the right people, at the right time. Beyond coordinating the agenda, the role leads and owns specific enterprise-priority projects that span the entire CHVAC portfolio of businesses — initiatives that cut across sales, aftermarket, and distribution rather than sitting within any single unit. In close partnership with the CHVAC Head of Strategy, the Chief of Staff also drives the long-range strategic plan: orchestrating the roll-up of the individual business plans into a single, coherent CHVAC long-range plan that the leadership team can stand behind. This is a leadership role of influence rather than authority — success depends on earning trust across the organization and getting things done through others.
Key Responsibilities
Strategic planning and execution
- Partner with the President to shape, sequence, and drive the CHVAC Americas strategic agenda, translating broad priorities into clear plans, owners, and milestones.
- In partnership with the CHVAC Head of Strategy, own the long-range strategic planning process — coordinating the plan roll-up from each of the CHVAC businesses and synthesizing them into a single, integrated long-range plan for CSA overall.
- Bring discipline to strategy execution — track progress against commitments, surface risks early, and keep the leadership team accountable to outcomes.
- Anticipate where the business is heading, bringing forward-looking market and industry insight to inform decisions before they become urgent.
Cross-business project leadership
- Lead and personally own specific high-priority projects that span the entire CHVAC portfolio of businesses — initiatives that cross sales, aftermarket, and distribution and require an enterprise owner rather than a single-unit one.
- Drive these cross-business initiatives from framing through delivery, mobilizing the right people across functions, holding the line on timelines and outcomes, and stepping in wherever there is no natural owner.
- Ensure these projects connect back to the CHVAC long-range plan, so that what the organization executes is aligned with where the strategy says it needs to go.
Leadership team operating rhythm
- Own the operating cadence of the CHVAC leadership team — agendas, decision forums, business reviews, and follow-through — so that meetings drive decisions rather than consume time.
- Prepare the President for key internal and external engagements, ensuring every conversation is framed with the right context and the clear "so what."
- Act as a trusted sounding board to the President and a connective tissue across the leadership team, functions, and the broader enterprise.
Decision support and analysis
- Frame complex, cross-functional problems, marshal the relevant data, and present clear options and recommendations that stand up to executive scrutiny.
- Ensure decisions are grounded in fact, traceable to source, and balanced against risk.
Communication and alignment
- Translate strategy into messages that land — for the leadership team, the broader CHVAC organization, and enterprise stakeholders.
- Drive alignment across a dispersed sales organization, distribution channels, and aftermarket franchises, connecting the work of teams that do not always sit together.
- Represent the President's intent faithfully, carrying context in both directions so the organization moves as one.
Organizational effectiveness
- Identify where the organization is losing time, clarity, or momentum, and design the mechanisms to fix it.
- Build strong working relationships across sales, aftermarket, distribution, finance, and the corporate functions, enabling collaboration without relying on positional authority.
Required Qualifications
- Bachelor's degree
- 8+ years of experience in sales, commercial, strategy, finance, and/or general management environment
Preferred Qualifications
- Master’s degree
- Demonstrated ability to balance strategic thinking with disciplined execution — comfortable moving between the boardroom and the operating detail.
- Proven track record of leading cross-functional initiatives and delivering results through influence rather than direct authority.
- Strong analytical capability, with the judgment to separate signal from noise and present executive-ready recommendations grounded in data.
- Exposure to the HVAC industry, distribution channels, or aftermarket business is a strong advantage.
- Experience within a dispersed or multi-channel sales organization.
- Experience supporting senior executives or operating at the leadership team level is highly desirable.
Capabilities and Attributes
- Strategic and execution-balanced — can hold the long view while driving day-to-day delivery.
- Influence without authority — earns trust, builds coalitions, and moves the organization through credibility and relationships.
- Team player and team builder — puts the collective agenda ahead of personal profile and brings people together.
- Clear communicator — writes and speaks with precision, translating complex issues into concise, compelling messages that drive understanding and action
- Sound judgment and discretion — handles confidential and sensitive matters with maturity.
- Bias for action — comfortable with ambiguity, takes ownership, and closes loops.
- Forward-looking — brings market and industry perspective that helps the business stay ahead
