The posting
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About This Role
The Product Manager is responsible for product management and technical support of assigned residential IAQ, control, and thermostat products. Capacity to work in a fast-paced environment and demonstrate the ability to leverage leadership, decision-making abilities and technical aptitude to assist in meeting customer needs. Foundational skills for this role include project management, public speaking, general technical aptitude, and general business management skills.
Key Responsibilities:
- Work closely with other product managers, engineers, third-party suppliers, and other internal departments to provide product management and application solutions through several customer channels to help increase sales, revenue and margins.
- Communicate and gain support for product vision and strategy and drive organizational alignment to drive execution of product strategies and roadmaps.
- Evaluate and propose product growth opportunities with strong strategic company value and viable success potential.
- Maintain and/or identify product strategies, solutions and tools including comparisons, feature/benefit value, product gap analysis, and sales tools creation.
- Develop pre-sale technical materials that aid in the selection, application and sales of residential products.
- Regularly conduct competitive comparisons, product gap analysis and voice of customer gathering to understand and drive robust product value through features & benefits
- Create messaging and tools to assist sales, distributors and dealers gain market share of our products
- Clearly articulate product features and value in public speaking events such as distributor, dealer, sales and recruitment meetings.
- Research, propose and execute product modification projects from conception through launch
- Develop a detailed understanding of the residential HVAC product offering and sales channels.
- Establish positive working relationships with the field sales force and be viewed as a specialist regarding product sales and application opportunities.
Required Qualifications:
- BA/BS degree
- 7+ years’ experience in product management and/or product development
- Ability to travel 20%
Preferred Qualifications:
- Background or experience in HVAC engineering &/or product management
- Clear understanding of basic marketing and product development principles
- Highly organized with strong attention to detail, while also able to handle multiple priorities
- Proven ability to execute with speed and exhibit a bias for action mindset.
- Strong ability to work in diverse, cross functional project teams to achieve high levels of performance in a multifaceted, changing environment. Successful experience with collaborating in a matrix environment.
- Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations.
- Ability to think outside the box, innovate, take risks and implement progressive, balanced solutions.
- Ability to work in self-directed manner to identify needs of the organization and/or customer, articulate vital proposals and see projects through to completion.
- Strong analytical skills with demonstrated ability to pull data from multiple sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience
- Understanding of residential HVAC applications and market dynamics
- Outstanding skills with Microsoft Office Excel, Word, Teams and PowerPoint
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