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Open nowPosted 21 hours ago

Payments Analyst

Carter Bank21 open roles

Where
320 College Dr, Martinsville, VA 24112, USA
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Your applicationOpen nowPayments AnalystCarter Bank · 320 College Dr, Martinsville, VA 24112, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Carter Bank's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Carter Bank postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 21 hours ago

Carter Bank median: 15 days open

The posting

SUMMARY: The Payments Analyst is responsible for the processing of payments, Automated Clearing House (ACH) processing, and Debit Card support including dispute processing.

ESSENTIAL JOB FUNCTIONS:

Preform Debit Card reconcilement Resolve Debit Card posting exceptions Process Debit Card disputes Analyze and track debit card disputes from cardholders claiming errors; this may include transaction research (bank systems' data and contacting merchants), creating general ledger entries, letter creation and mailing to cardholders, and following compliance requirements of Regulation E, Visa, and suspicious activity reporting Process charge-backs and merchants' re-presentments Process ACH disputes Replace Compromised Cards, identifying inactive cards for possible closing Assist associates and cardholders with Debit Card support including disputes or card-troubleshooting

JOB REQUIREMENTS:

High school diploma or equivalent required Prior bank operations experience preferred

KNOWLEDGE/SKILLS REQUIRED:

Intermediate customer service skills Intermediate verbal and written communication skills Basic problem-solving skills Basic organizational skills Basic understanding of debits, credits, and general ledger accounts Basic banking knowledge Basic knowledge of National Automated Clearing House Association (NACHA) rules Basic knowledge of Regulation E (“Reg E”), Regulation Z rules and procedures Basic proficiency with Microsoft Office

PHYSICAL AND MENTAL QUALIFICATIONS:

Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours

Hourly Pay Range: $14.10 - $22.06 per hour

Benefits: Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays.

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