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Open nowPosted 269 days ago

Telesales Team Lead (English Speaker)

cartrackasiacareerpage251 open roles

Where
Jakarta Selatan, Indonesia
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Your applicationOpen nowTelesales Team Lead (English Speaker)cartrackasiacareerpage · Jakarta Selatan, Indonesia
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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 269 days ago

The posting

We’re looking for a dynamic Telesales Team Lead to lead and inspire our high-energy telesales team. If you have a passion for driving sales performance, developing talent, and delivering exceptional customer experiences—this is your opportunity to grow with a global leader.

Responsibilities:

  • Lead, manage, and motivate a team of telesales agents to consistently meet and exceed individual and team sales targets.
  • Develop the team's capabilities through continuous coaching, training, and constructive feedback to enhance sales techniques and performance.
  • Define clear performance goals and key metrics, regularly reviewing team and individual results to track progress.
  • Conduct structured performance evaluations and implement improvement plans to address performance gaps and foster professional growth.
  • Analyze sales data and call trends to identify opportunities for process optimization and revenue growth.
  • Uphold the highest standards of professionalism by ensuring team adherence to sales scripts, compliance guidelines, and company policies.
  • Cultivate a positive, collaborative, and high-energy team environment that drives motivation and results.
  • Partner with marketing, operations, and other departments to streamline sales processes and improve the overall customer journey.
  • Maintain a deep understanding of industry trends, competitor strategies, and market dynamics to identify new business opportunities.
  • Focusing on training and develop Telesales

Requirements:

  • Bachelor’s Degree in any discipline.
  • Minimum of five years of experience in Telesales/Telemarketing, with a proven track record in a team leadership capacity.
  • Excellent verbal and written communication skills in English.
  • A proactive, results-driven leader with a positive "can-do" attitude and strong work ethic.
  • Ability to build rapport and communicate effectively with individuals at all levels, both internally and externally.
  • A customer-centric mindset with a genuine passion for service excellence.
  • Please note that only resumes submitted in English will be accepted.

Note : Interview will be in ENGLISH

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