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Open nowPosted 136 days ago

Client Experience Specialist

Casaplex, LLC5 open roles

Pay
$50,000 – $60,000 a year
Where
Kensington, MD, US
Work mode
On site
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Your applicationOpen nowClient Experience SpecialistCasaplex, LLC · Kensington, MD, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Casaplex, LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 136 days ago

The posting

Why Casaplex

INNOVATIVE

We believe that technology exists to improve the way we live, work, and play. We build and evolve integrated building technology solutions of the future and challenge the norm when it comes to technology.

PROFESSIONAL DEVELOPMENT

We believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs.

WE CARE FOR OUR PEOPLE

We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.

What We Are Looking For

Brilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology.

What You Are Looking For

A position where you can grow professionally and where the company will invest in your career interests.

A job where you will be pushed and challenged.

Collaborative team.

What You Will Be Doing

Act as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency.

Build and maintain relationships with customers.

Promote upsell and renewal of service agreements.

What You Have

3+ years of solid experience in client/customer service, preferably in the Audio/Video industry.

Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client’s shoes and advocate for them when necessary.

Patience, empathy, understanding the value of strong communication and excellent service standards.

Strong technical prowess and problem-solving comes naturally.

Desire to turn our customers into lifelong raving fans.

If the above resonates with you, we’d love to hear from you!

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Casaplex, LLC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Casaplex, LLC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Casaplex, LLC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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