Beverage Manager (Vahi Taa'am)

The posting

Position: Beverage Manager

Department: Food & Beverage

Job Summary: Manages the daily operations of the Beverage Department, including monitoring of the budget and staffing. Ensures delivery of quality service.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

1. Oversees the daily operations of the Beverage Department
2. Responsible for complying with all food and beverage health, liquor and safety regulations, as well as all federal, state and local applicable laws.
3. Monitors job performances of the Beverage Department Team Members and provides feedback on same to aid the Team Members in developing and enhancing skills.
4. Ensures that all employee and manager issues are resolved timely.
5. Monitors performance of direct reports and approves performance appraisals.
6. Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Team Members in a fair and equitable manner.
7. Maintains proper coverage of staffing in each outlet; monitors payroll and beverage cost for both properties (Casino Del Sol and Casino of the Sun).
8. Responsible for the scheduling, evaluating and training of the Beverage Department Team Members ensuring staff’s compliance with all customer service standards.
9. Responsible for listening to, evaluating and assuring control of customer grievances.
10. Must maintain constant awareness of services, promotions and events to properly inform Team Members and guests.
11. Must possess the ability to perform a high level of departmental training.
12. Confers with Director of F&B concerning operational deficiencies and areas in need of attention.
13. Responsible for maintaining a consistent regular attendance record.
14. Ensure that all alcoholic beverages have been cleared from the casino floor at 2:00 A.M.
15. Fully aware of forecasted budget and actual revenue numbers for each outlet.
16. Oversee all payroll issues and address any variance immediately with managers.
17. Ensure all side stations are well maintained and organized.
18. Address employee issues immediately in accordance with HR policy

Knowledge, Skills, and Abilities:

1. Knowledge of supervisory and budgetary principles and practices.
2. Skill with Micros Point of Sale System.
3. Strong organizational, planning, and time management skills.
4. Skill in developing and maintaining good working relationships.
5. Ability to communicate effectively.
6. Must have knowledge of beverage purchasing, inventory control and scheduling.
7. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
8. Knowledge of economic and accounting principles and practices, banking, and the analysis and reporting of financial data.
9. Ability to read and interpret documents such as safety rules, operating and maintenance instruction and procedure manuals.
10. Excellent oral and written communication skills including advanced computer skills, ability to compose and create reports, letters, memos, and procedures.
11. Ability to define problems, collects data, establish facts and draw valid conclusions.
12. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Minimum Qualifications:

1. Must be 21 years of age or older
2. High school or General Equivalency Diploma (GED) and at least four (4) years’ experience in all aspects of beverage management inclusive of restaurants, bars, banquets and purchasing experience, with instructional skills for training.
3. Must have experience managing multiple venues.
4. Must have employment eligibility in the U.S.
5. Must be able to obtain and maintain a valid gaming license.
6. Must either possess or obtain a valid Alcohol Awareness Certification, Food Handlers cards and any other certification requirements pertaining to the position.

Preferred Qualifications:

1. Bilingual (English/Spanish).