Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 26 hours ago

Customer Service Coordinator

casm-limitlessli89 open roles

Where
Champaign, Illinois, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Coordinatorcasm-limitlessli · Champaign, Illinois, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on casm-limitlessli's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 26 hours ago

The posting

Customer Service Coordinator

Position Overview

  • Position Title: Customer Service Coordinator / Sales Coordinator
  • Position Type: Direct Placement (Salaried Non-Exempt)
  • Location: Champaign, IL (Plant Environment / Hybrid: 3 Days Onsite, 2 Days Remote)
  • Compensation: $50,000 – $55,000 / year base + overtime (~45 hours/week)
  • Benefits: 2–3 weeks PTO (negotiable based on candidate profile)
  • Department: Customer Service
  • Reports To: Customer Service Sales Supervisor
  • Financial Scope: Oversees $500K – $1M in monthly sales revenue

Position Summary

We are seeking a proactive, tech-savvy, and high-energy Customer Service Coordinator to support day-to-day customer and sales operations in a fast-paced plant environment. Serving as a critical bridge between customers, commercial sales, supply chain, and manufacturing operations, this role executes orders, coordinates logistics, reconciles consignment inventory, and ensures billing accuracy.

This is an excellent opportunity for early-career or experienced customer service, sales support, or inside sales professionals looking to join a growing team within a manufacturing setting.

Key Responsibilities

  • Order Management & Execution:Accurately process and input customer purchase orders into the ERP system. Manage order modifications, schedule updates, and send timely order confirmations. Maintain forecasts, monitor open orders, and follow up with production, shipping, and logistics teams to ensure on-time fulfillment.
  • Customer & Sales Support:Provide responsive support via phone and heavy email communication regarding pricing, product availability, order tracking, and general inquiries. Serve as a key liaison between external customers, commercial sales, logistics, and internal plant operations.
  • Logistics & Inventory Coordination:Coordinate shipping, receiving, and transportation activities, including tracking shipments and liaising with outside warehouses and 3PL partners. Timely reconcile consignment inventory and ensure proper documentation and billing.
  • Invoicing & Compliance:Ensure accurate and timely invoicing aligned with pricing, shipments, and customer requirements. Support cross-functional departments including Finance, Engineering, ITC, Supply Chain, and Purchasing.

Qualifications & Requirements

Experience & Education

  • Experience: 2+ years of experience in customer service, sales coordination, inside sales, logistics, or order management.
  • Industry Focus: Manufacturing, industrial, or blue-collar industry background preferred (open to all industries; B2B or B2C experience accepted).
  • Education: Associate or Bachelor’s degree preferred, but equivalent work experience is fully accepted (High School Diploma / GED required).

Technical Skills & Core Competencies

  • ERP & Systems Proficiency: Hands-on experience with ERP systems (e.g., JD Edwards, SAP); must be tech-savvy and adaptable to system transitions.
  • Excel Skills: Intermediate Microsoft Excel skills required.
  • Process Knowledge: Understanding of order-to-cash (O2C) processes, high-volume purchase orders, and precise invoicing protocols.
  • Communication & Demeanor: High sense of urgency, detail-oriented, energetic, and proactive with strong verbal and written communication skills.

Work Environment & Screening

  • Team Structure: Operates within a collaborative team of ~10 team members.
  • Schedule: Salaried non-exempt position requiring approximately 45 hours per week (overtime paid). Currently operating on a 3/2 hybrid schedule.
  • Pre-Employment Screening: Pre-employment drug and background check required (THC compliance adheres to state legality standards).
  • Interview Process: 1st round (Teams with HR) → 2nd round (Teams with Leadership) → 3rd/Final round (In-Person at Plant).
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against casm-limitlessli's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on casm-limitlessli's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    casm-limitlessli's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.