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Open nowPosted 2 days ago

Consultor(a) de Vendas Ativas | Qualificação e Fechamento | Remoto

CAUSA CERTA LTDA

Where
São José, SC, Brasil
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Your applicationOpen nowConsultor(a) de Vendas Ativas | Qualificação e Fechamento | RemotoCAUSA CERTA LTDA · São José, SC, Brasil
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

Atuar na venda ativa, com prioridade para ligações a leads que ainda não interagiram com a empresa ou que solicitaram contato telefônico para qualificação. Conduzir o processo comercial do primeiro contato à assinatura do contrato, seguindo os roteiros, as cadências e as orientações da liderança.

Responsabilidades:

  • Realizar ligações ativas para os leads priorizados na fila e cumprir os retornos agendados.
  • Qualificar os leads, entender a necessidade do cliente e registrar as informações no CRM.
  • Apresentar o serviço, esclarecer dúvidas recorrentes e conduzir a negociação dentro das condições comerciais autorizadas.
  • Realizar follow-ups por telefone ou pelo WhatsApp oficial da empresa, conforme a cadência definida.
  • Dar continuidade à negociação e concluir a venda pelo WhatsApp oficial, quando adequado ao atendimento.
  • Atualizar o CRM com tentativas de contato, etapa da venda, próxima ação e motivo de perda, quando houver.
  • Conferir os dados do cliente, gerar e enviar o contrato pela plataforma de assinatura eletrônica, acompanhar pendências e registrar a assinatura no CRM.
  • Solicitar apoio da liderança em objeções complexas, dúvidas contratuais e situações fora do processo padrão.

Requisitos Obrigatórios:

  • Boa comunicação verbal e escrita.
  • Experiência em atendimento ao cliente ou vendas para o nível Júnior.
  • Experiência em vendas ativas, negociação e fechamento para os níveis Pleno e Sênior.
  • Experiência na condução de negociações complexas e na análise de indicadores comerciais para o nível Sênior.
  • Facilidade para trabalhar com metas, prazos e SLAs.

Requisitos Técnicos Obrigatórios:

  • Conhecimento em CRM para registro de atendimentos e acompanhamento do funil de vendas.
  • Conhecimento de rotinas de qualificação, follow-up e fechamento, conforme a senioridade.
  • Familiaridade com ferramentas de telefonia, WhatsApp corporativo e plataformas de assinatura eletrônica.
  • Responsabilidade no tratamento de dados e informações sensíveis.

Diferenciais (não obrigatório):

  • Ter atuado com serviços previdenciários.
  • Ter experiência em vendas consultivas por telefone e WhatsApp.
  • Ter experiência na reativação de leads sem interação.
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